Summary
Overview
Work History
Education
Skills
Certification
Projects And Achievements
Timeline
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Kristin Swaby

Linden,NJ

Summary

Creative designer with background in multiple design fields including graphic, web, and product design. Known for innovative problem-solving skills, strong grasp of various design software, and ability to deliver visually compelling solutions. Previous roles have consistently showcased commitment to enhancing brand identity through careful application of design principles and strategies. Showcased talent for balancing aesthetic considerations with practicality, leading to successful projects and satisfied clients.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server Associate

Applebee's
06.2024 - Current
  • Exceptional ability to provide a welcoming and pleasant dining experience, ensuring customer satisfaction and repeat business.
  • Strong verbal communication skills for effectively interacting with customers and colleagues.
  • Proficient in managing multiple tables and orders simultaneously in a fast-paced environment.
  • Ensuring accuracy in order taking, delivery, and billing to meet customer expectations.
  • Ability to work collaboratively with kitchen staff, management, and fellow servers to ensure efficient service.
  • Quick and effective at resolving customer complaints and issues, ensuring a positive outcome.
  • Efficiently prioritizing tasks to ensure timely service and turnover of tables.

Programming and Marketing Chairman

National Council of Negro Women
State College, PA
09.2023 - 11.2024
  • Led the development of programmatic offerings for diverse events.
  • Collaboratively managed the executive board and spearheaded fundraising initiatives.
  • Orchestrated and hosted events focusing on societal issues, educational programs, and community advocacy.

Social Chair

Island Fever Dance Team
State College, PA
09.2022 - 05.2023
  • Spearheaded the management of social media platforms, emphasizing branding, engagement, and team-building.
  • Developed and executed digital public relations strategies, enhancing brand visibility and customer engagement.
  • Utilized tools like Google Analytics to monitor and analyze social media metrics, leading to data-driven decision making.
  • Assisted in creating inclusive digital content that engaged a diverse audience.
  • Collaborated with the team to troubleshoot and resolve digital media-related issues.

Sales Associate

Victoria's Secret
06.2021 - 06.2022
  • Balanced rigorous work hours with academic responsibilities.
  • Recognized as 'VS PINK Sales Associate of the Month' twice.
  • Gained customer service and teamwork experience, while maintaining a busy academic schedule.

Education

Bachelor of Arts - Telecommunications and Media Industries

The Pennsylvania State University
University Park, PA
05.2024

Skills

  • Hootsuite
  • Google Analytics
  • Blogging
  • Content Creation
  • Microsoft Office Suite
  • Market Analysis
  • Web and Social Media Metrics
  • Google Analytics Individual Qualification (GAIQ)
  • Social Media Management
  • Branding
  • Customer Service Skills
  • Computer Skills
  • Interpersonal Skills
  • Management Skills
  • Attention to Detail
  • Sales Support
  • Technical Communication
  • Customer Engagement
  • Time management
  • Team collaboration
  • Digital marketing
  • Content creation
  • Data analysis
  • Public speaking
  • Problem solving
  • Brand development
  • Audience engagement
  • Adobe creative suite
  • Google analytics
  • Brand management
  • Storyboarding
  • Digital illustration
  • Adobe Creative Suite
  • Adobe creative suite applications
  • Advanced illustration techniques
  • Photoshop proficiency
  • Proficient InDesign knowledge

Certification

Google Analytics Individual Qualification (GAIQ)

Projects And Achievements

  • Integrated Digital PR Strategy Project, Developed a comprehensive digital PR strategy for a major brand, resulting in a 25% increase in online engagement.
  • Market Analysis Report, Conducted a detailed market analysis that identified key growth opportunities and informed strategic business decisions.

Timeline

Server Associate

Applebee's
06.2024 - Current

Programming and Marketing Chairman

National Council of Negro Women
09.2023 - 11.2024

Social Chair

Island Fever Dance Team
09.2022 - 05.2023

Sales Associate

Victoria's Secret
06.2021 - 06.2022

Bachelor of Arts - Telecommunications and Media Industries

The Pennsylvania State University