Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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Emma Casale

Scarsdale Park,NY

Summary

Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

6
6
years of professional experience

Work History

Camp Counselor

Hillside Day Camp
Hastings, NY
06.2023 - Current
  • Engaged children in arts and crafts, singing, sports activities, games and field trips while maintaining safe environment.
  • Cultivated effective relationships with campers, parents, and other camp counselors by utilizing active listening and dynamic interpersonal skills.
  • Helped campers build confidence and self-esteem through consistent guidance and mentoring.
  • Monitored activities matched to individual and group abilities to keep campers safe.
  • Tracked attendance, checking off present individuals.
  • Collaborated with fellow counselors in planning fun evening events such as movie nights or talent shows.
  • Communicated regularly with parents regarding their child's progress at camp.

Sales Associate

Banana Republic
Scarsdale, NY
07.2021 - 08.2022
  • Engaged customers in friendly, professional dialogue to determine needs.
  • Answered incoming telephone calls to provide store, products and services information.
  • Developed trusting relationships with customers by making personal connections.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
  • Greeted customers and provided exceptional customer service.
  • Recommended, selected and located merchandise based on customer desires.
  • Handled customer complaints professionally and efficiently.

Hospital Intern

New York Presbyterian Lawrence Hospital
Bronxville, NY
04.2022 - 06.2022
  • Observed medical procedures in multiple departments to gain clinical experience.
  • Developed educational materials for patients regarding their diagnoses and treatment plans.
  • Provided direct patient care, including vital sign assessments and administering medications.
  • Managed inventory of medical supplies by maintaining accurate records of use and restocking shelves.
  • Assisted nursing staff with daily operations such as stocking supplies and ordering equipment.
  • Assisted with patient examinations and treatments under the supervision of a physician.
  • Monitored vital signs such as temperature, pulse rate, respiration rate using automated systems or manually.
  • Shadowed medical specialists through rotation work with different departments.
  • Assisted nursing staff in prepping patients for examinations or procedures.

Cashier

DeCicco & Sons
Eastchester, NY
06.2019 - 03.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Answered customer questions and provided store information.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.

Cashier

Pizzarelli's Pizza
Scarsdale, NY
06.2018 - 10.2019
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Worked with cross-functional teams to achieve goals.
  • Completed day-to-day duties accurately and efficiently.
  • Informed customers of daily specials and menu changes.
  • Ensured dining areas were clean and set up for each shift according to established standards.
  • Performed opening and closing side duties including cleaning tables, chairs and floors.

Education

High School Diploma -

Eastchester Senior High School
Eastchester, NY
06-2022

Some College (No Degree) - Biology

SUNY At Albany
Albany, NY

Skills

  • Emergency Response
  • Strategic Planning
  • Creative Mindset
  • Positive relationships
  • Complex Problem-Solving
  • Customer Service
  • Excellent communication skills
  • Time Management
  • Clinical skills
  • Compassionate Care
  • Team Development
  • Active Listening
  • Multitasking
  • Reliability

Affiliations

Delta Phi Epsilon- Epsilon Epsilon Chapter

  • 2023-present
  • Attend weekly chapter meetings
  • Community Service and Fund Raisers
  • Leadership
  • Teamwork Skills
  • Communication Skills

Timeline

Camp Counselor

Hillside Day Camp
06.2023 - Current

Hospital Intern

New York Presbyterian Lawrence Hospital
04.2022 - 06.2022

Sales Associate

Banana Republic
07.2021 - 08.2022

Cashier

DeCicco & Sons
06.2019 - 03.2020

Cashier

Pizzarelli's Pizza
06.2018 - 10.2019

High School Diploma -

Eastchester Senior High School

Some College (No Degree) - Biology

SUNY At Albany

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Emma Casale