Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Work Availability
Timeline
Emma Chaney

Emma Chaney

healthcare informatics
Raleigh,NC

Summary

Adept at enhancing operational efficiency and quality control, demonstrated through a proven track record at Amazon and in healthcare settings. Excels in problem-solving and inventory tracking, significantly reducing order processing times and contamination risks. Skilled in fostering team collaboration and ensuring compliance with health and safety regulations, contributing to a positive and productive work environment. Team-oriented warehouse professional accustomed to streamlining shipping and receiving processes to increase overall efficiency. Industrious and dedicated with talents in team leadership and motivation. Energetic individual equipped to work hard in fast-paced, constantly changing environments. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence. Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Warehouse Worker

Amazon
09.2023 - Current
  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Consistently lifted materials weighing as much as [Number] pounds.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
  • Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
  • Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.

Phlebotomist

AHS Recruitment Agency
09.2021 - 08.2022
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Organized daily work based on collection priority.
  • Maintained high standards of cleanliness and sterilization of phlebotomy equipment, ensuring patient safety.

WAREHOUSE ASSOCIATE

Dollar Tree Distribution Center
10.2020 - 07.2022
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Worked safely around moving machinery.
  • Collaborated with team members to achieve daily targets and complete tasks efficiently.
  • Performed inventory control, such as counting, and stocking merchandise.
  • Assisted in reducing product damage by properly handling and storing materials.

Grifols Plasma Donor Center

Donor Center Tech
06.2020 - 10.2020
  • Increased donor satisfaction with thorough pre-donation screenings, ensuring eligibility and minimizing risks.
  • Maintained accurate donor records through diligent data entry and documentation efforts.
  • Enhanced donor experience by providing exceptional customer service and maintaining a clean, organized workspace.
  • Ensured donor safety and comfort by closely monitoring vital signs during the donation process.

Phlebotomist

AHS Recruitment Agency
06.2020 - 09.2020
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Phlebotomist

AHS Recruitment Agency
01.2019 - 06.2020
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Completed proper sanitation and cleaning of equipment and work areas between patients.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Reduced contamination risks by strictly adhering to infection control protocols and maintaining a clean work environment.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Improved patient comfort by efficiently drawing blood samples using various techniques such as venipuncture and capillary puncture.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Addressed questions and concerns to educate patients on collection process and procedures.
  • Ensured uninterrupted service by properly maintaining phlebotomy equipment, including centrifuges, needles, and tourniquets.

Phlebotomist

Quest Diagnostics
08.2017 - 12.2018
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
  • Packaged and shipped specimens to central lab daily.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.
  • Conducted venipuncture and other CT procedures.
  • Assisted in streamlining the specimen processing workflow for increased efficiency and reduced wait times for patients.
  • Collected, labeled, and processed blood samples for variety of tests, ensuring accuracy and timely delivery to laboratory.
  • Supported laboratory technicians by preparing and organizing samples for analysis, facilitating smoother workflow.
  • Identified veins suitable for venipuncture with precision, minimizing discomfort for patients.
  • Collected blood samples in accordance with laboratory protocols and regulations.
  • Handled insurance verification tasks using [Software] and [Software] to validate patient insurance information.

Information Technology Specialist

Ciox Health Phoenix
06.2012 - 08.2017
  • Set up network profiles, security permissions and file sharing systems.
  • Ensured data security, implementing encryption measures and access controls for sensitive information.
  • Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users.
  • Enhanced system performance by implementing and maintaining hardware and software upgrades.

Education

Associate of Applied Science - Health Information Technology

Montgomery College, Rockville, MD
06.2003

No Degree - Nursing Practice

Savannah Technical College, Savannah, GA
1998

Certification - Nursing Assistance

South College Savannah Ga, Savannah, GA
06.1996

Skills

Picking and Packing

Problem-Solving

Assembly and production

Order Preparation

Inventory Tracking

Quality Control

Health and Safety Regulations

Certification

  • Certified Phlebotomist, - 30

Accomplishments

  • Collaborated with team of [Number] in the development of [Project name].
  • Achieved [Result] by completing [Task] with accuracy and efficiency.
  • Supervised team of [Number] staff members.
  • Documented and resolved [Issue] which led to [Results].
  • Used Microsoft Excel to develop inventory tracking spreadsheets.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Warehouse Worker - Amazon
09.2023 - Current
Phlebotomist - AHS Recruitment Agency
09.2021 - 08.2022
WAREHOUSE ASSOCIATE - Dollar Tree Distribution Center
10.2020 - 07.2022
Grifols Plasma Donor Center - Donor Center Tech
06.2020 - 10.2020
Phlebotomist - AHS Recruitment Agency
06.2020 - 09.2020
Phlebotomist - AHS Recruitment Agency
01.2019 - 06.2020
Phlebotomist - Quest Diagnostics
08.2017 - 12.2018
Information Technology Specialist - Ciox Health Phoenix
06.2012 - 08.2017
Montgomery College - Associate of Applied Science, Health Information Technology
Savannah Technical College - No Degree, Nursing Practice
South College Savannah Ga - Certification, Nursing Assistance
Emma Chaneyhealthcare informatics