Emma Cherney
Chick-Fil-A
Duluth,MN
5
years of professional experience
Hi, my name is Emma Cherney, and I am currently working towards a degree in business management at the College of Saint Scholastica in Duluth, Minnesota. I am a motivated and reliable professional with leadership experience in retail operations, merchandising, and customer service. As a Shift leader and intern at Chick-fil-A, I support daily store operations, prioritize guest experience and interactions, and help lead a team to reach store and company goals. I am eager to contribute my strong teamwork and leadership abilities while continuing to grow professionally.
Work History
Business Intern / Shift Leader
4 Months- Enhanced customer service, teamwork, and leadership skills as Business Intern and Shift Leader at Chick-fil-A. Gained valuable insight into daily business operations and employee development, emphasizing continuous improvement. Learned strategies for adapting to challenges and fostering positive experiences for employees and customers.
- Conducted market research to identify trends and customer preferences.
- Assisted in developing promotional strategies to enhance brand awareness.
- Collaborated with team members to streamline operational processes and improve efficiency.
Merchandise Leader/ Assistant Manager
1 Year- Gained management experience and expanded knowledge and skills through hands-on leadership. My main tasks included managing daily operations and supporting upper store management to achieve store goals across all metrics. I led merchandising initiatives, including product placement, floor sets, and visual displays, to maintain brand standards and maximize sales. Trained and mentored team members on store procedures and product knowledge, enhancing team competency. Assisted in closing and opening procedures, cash handling, and delivered exceptional customer service to ensure smooth operations.
- Led merchandise planning and assortment strategies to optimize inventory turnover.
- Developed visual merchandising standards, enhancing store presentation and customer experience.
- Collaborated with cross-functional teams to execute promotional events and seasonal launches.
Senior Sales Associate
1 Year- While working at GLIK'S, I learned and gained several valuable skills. As a Senior Sales Associate, I was a part of the store's management team. I handled opening and closing duties, training and development of team members, and daily store operations. I was also in charge of visual merchandising. I updated the store's displays weekly to maintain brand presentation and support sales.
Camp Counselor/ After School Specialist
2 Years- While working for the YMCA, I supervised and led groups of children in recreational and educational activities, ensuring a safe and supportive environment. I played a large role in the organization of programs that promoted teamwork, creativity, education, and social development. I collaborated with my fellow staff members to plan daily schedules, coordinate activities, and support program operations. Finally, I built several positive relationships with students, families, and staff to create a welcoming and inclusive program for all.
Education
High School Diploma
Graduated-2022
- Business Management
Perusing a Degree in Business Management
Skills
Team Leadership
Visual Merchandising
Problem Solving
Efficiency
Accountability
Adaptability
Collaboration
Timeline
Business Intern / Shift Leader
Chick-Fil-A
04.2026 - CurrentRead More
Merchandise Leader/ Assistant Manager
American Eagle Outfitters
04.2025 - 04.2026Read More
Senior Sales Associate
GLIK'S
01.2024 - 01.2025Read More
Camp Counselor/ After School Specialist
Duluth YMCA
01.2022 - 01.2024Read More
The College of Saint Scholastica
from Business Management
Read More
Hermantown Senior High
High School Diploma
Read More