Summary
Overview
Work History
Education
Skills
Affiliations
References
Education and Training
Timeline
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Emma Cheuvront

Cincinnati

Summary

Experienced with customer service and communication, ensuring client needs are met promptly. Utilizes problem-solving skills to address and resolve inquiries effectively. Knowledge of maintaining positive client experience through attention to detail and consistent service quality. High-energy, versatile and complex problem-solver works well with children ages several to several. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised

Overview

4
4
years of professional experience

Work History

Service Representative

Tide Dry Cleaners
08.2024 - 04.2025
  • Maintained productivity and quality standards at all times.
  • Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
  • Consistently demonstrated a strong work ethic, arriving punctually for shifts and maintaining focus on providing top-tier service throughout entire workday.
  • Accepted payments and updated accounts with latest information.
  • Enhanced customer satisfaction by swiftly addressing and resolving service-related issues.
  • Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.

Referee

Girls South East Soccer Association
08.2021 - 10.2024
  • Stopped play for injuries or dangerous situations on the field.
  • Inspected playing field prior to each match for hazards or debris.
  • Interpreted rules to ensure fair play throughout competition.
  • Maintained order in the stands by dealing with unruly spectators.
  • Managed multiple soccer games simultaneously if needed.
  • Issued warnings, cautions and ejections when necessary.
  • Called fouls, offsides and other infractions during matches.
  • Officiated games and matches, following sports program's rules and regulations.
  • Conducted pre-game meetings with coaches and captains to review game protocols.
  • Managed behavior of players, coaches and crowd to facilitate gameplay.
  • Fostered a positive, respectful game environment for participants and spectators.
  • Monitored player conduct to maintain sportsmanship and enforce discipline.
  • Made quick, decisive calls to ensure the flow and integrity of the game.
  • Utilized whistle and hand signals to communicate decisions clearly and promptly.
  • Inspected game equipment and field and court conditions for safety compliance.
  • Started and stopped play in response to infractions, timeouts and other game occurrences.
  • Tracked game time, starting or stopping play when necessary.
  • Attended periodic referee training sessions as required.
  • Kept accurate records of game results and statistics.

Education

High School Diploma -

Turpin High School
Cincinnati, OH
06-2024

Some College (No Degree) - Chemistry

University of Cincinnati Clermont College
Batavia, OH

Skills

  • Unbiased judgment
  • Stamina
  • Reasoning
  • Policy Reinforcement
  • Stress Tolerance
  • Good Judgement

Affiliations

  • Played competitive soccer for cincinnati united and kings hammer up until I started highschool
  • played recreational soccer all throughout highschool
  • I do arts and crafts for family gifts during the holidays
  • I reffed soccer

References

References available upon request.

Education and Training

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Timeline

Service Representative

Tide Dry Cleaners
08.2024 - 04.2025

Referee

Girls South East Soccer Association
08.2021 - 10.2024

Some College (No Degree) - Chemistry

University of Cincinnati Clermont College

High School Diploma -

Turpin High School