- Backpacking and Hiking
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Crafting and DIY Projects
- Fundraising Events
- Mindfulness Practices
- Volunteer Travel
Emma Clark
Davison,MI
Summary
Dedicated worker with strong multitasking and organization skills. I am known for building warm relationships with guests and delivering exceptional service in fast-paced environments. I can multitask well, especially under pressure. Most importantly, I learned how to deal with complications with guests with ease and positivity. Working with the public has become easier over time and it now comes more naturally. In addition, I make sure to have integrity and adhere to what is right for my peers and my guests. Through my work experience, I contribute my time, dedication, effort, efficiency and respect with all that I do.
Overview
2027
2027
years of professional experience
Work History
Customer Service Cashier
Sales Associate
Server
Black Rock Bar And Grill
Davison, MI
10.2023 - Current
- Provided exceptional customer service in fast-paced dining environment.
- Assisted in training new team members on service protocols and menu items.
- Resolved customer complaints professionally, providing guest satisfaction.
- Increased sales by upselling.
- Demonstrated strong multitasking skills by managing multiple tables without lowering my service quality.
- Collaborated with team members during busy shifts for efficient workflow and good guest experiences.
- Created warm relationships with customers.
- Enhanced customer satisfaction by attending to their needs and providing my best service.
- Supported colleagues during busy hours.
- Maintained a good work ethic, even in the midst of chaos.
- Entered the work environment with a positive attitude.
Education
High School Diploma -
Davison High School
Davison, MIAssociate of Science - DMS
Delta College
Bay City, MI04-2027
Skills
- Guest services
- Time management
- Attention to detail
- Multitasking and organization
- Conflict resolution
- Stress management
- Problem-solving
- Team leadership
- Relationship building
- Creative thinking
- Active listening
- Team collaboration
- Reliable and responsible
- Honest and dependable
- Integrity
Interests
Timeline
Server
Black Rock Bar And Grill
10.2023 - Current
Customer Service Cashier
Sales Associate
High School Diploma -
Davison High School
Associate of Science - DMS
Delta College