- Volunteering at local animal shelters and rescue organizations
- Participating in fundraising events to support local charities, schools, or community projects
- Youth mentor, providing guidance and support to empower the next generation of leaders
Emma Collins
Sheridan,IN
Summary
Compassionate and detail-oriented Bachelor of Science in Nursing student at Indiana University Indianapolis, graduating in December 2026. Experienced healthcare professional with backgrounds as a Certified Pharmacy Technician and Patient Care Technician. Demonstrated strengths in patient-centered care, medication safety, interdisciplinary collaboration, patient education, and clinical documentation. Committed to delivering high-quality, evidence-based nursing while fostering positive patient outcomes and experiences
Overview
4
4
years of professional experience
1
1
Certification
Work History
Certified Pharmacy Technician
Walmart
Carmel, IN
09.2024 - Current
- Educated patients on proper medication usage, side effects, and safety precautions.
- Communicated with prescribers to verify medication dosages, refill authorizations, and patient information.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists
- Collaborated with healthcare professionals to resolve medication-related inquiries and issues.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
- Coordinated verification and filling of more than 250 daily prescriptions in high-volume retail pharmacy environment.
- Frequent management of nearly 50 phone calls and faxes per day.
Patient Care Technician
DaVita Dialysis Corporation
Carmel, IN
09.2023 - 01.2024
- Monitored patient vital signs and reported changes to nursing staff.
- Assisted with dialysis treatments, ensuring patient comfort and safety.
- Educated patients on treatment processes and self-care post-dialysis.
- Maintained cleanliness of treatment areas and equipment according to protocols.
- Documented patient information accurately in electronic health records systems.
- Demonstrated adaptability by working effectively with patients of diverse backgrounds and medical conditions, providing personalized care for each individual.
- Management of 4-5 patients per 4 hours in a 12-hour shift.
Customer Service Representative
Walmart
Carmel, IN
06.2022 - 09.2024
- Developed strong communication and conflict-resolution skills through direct customer interactions
- Trained new employees on customer service standards and workplace procedures
Education
Bachelor of Science - Nursing
Indiana University, Purdue University Indianapolis
Indianapolis, IN12-2026
Skills
- Patient assessment
- Medication administration knowledge
- Patient education
- Vital sign monitoring
- Electronic health records
- Interdisciplinary collaboration
- Infection prevention
- Clinical documentation
- Medication safety
- Time management
- Pharmaceutical calculations
Certification
- CPhT - Certified Pharmacy Technician
- CPR/BLS - American Red Cross
Interests
Timeline
Certified Pharmacy Technician
Walmart
09.2024 - Current
Patient Care Technician
DaVita Dialysis Corporation
09.2023 - 01.2024
Customer Service Representative
Walmart
06.2022 - 09.2024
Bachelor of Science - Nursing
Indiana University, Purdue University Indianapolis
Clinical Experience
Indiana University Indianapolis BSN Program
IU Health Methodist Hospital
Clinical Rotations
- Neuro Critical Care (NCC)
- Medical-Surgical Critical Care (MSCC)
- Surgical Trauma Critical Care (STCC)
- Emergency and Trauma Center (EMTC)
- Cardiovascular Medical Critical Care (CMCC)
Experience
- Performed comprehensive patient assessments in high-acuity environments.
- Assisted with care of critically ill neurological and trauma patients.
- Monitored neurological status and communicated changes promptly to the healthcare team.
- Participated in interdisciplinary rounds and evidence-based patient care planning.
- Administered medications and evaluated therapeutic responses under RN supervision.
- Utilized electronic medical records to document patient care accurately.
IU Health North Hospital
Clinical Rotations
Progressive Care Unit (PCU)
Intensive Care Unit (ICU
Experience
- Managed care for medically complex patients requiring continuous monitoring.
- Collaborated with multidisciplinary teams to coordinate patient care.
- Worked alongside unit managers to assist in patient care and ensure units are set up for success
IU Health University Hospital
Clinical Rotations
- Medical-Surgical Units (3N, 3S, 3E)
- Krannert 6W
- Operating Room
Experience
- Delivered patient-centered care across multiple specialty units.
- Assisted with perioperative nursing and sterile technique.
- Participated in discharge planning and patient education.
Richard L. Roudebush VA Medical Center
Clinical Rotations
- Adult Medical-Surgical Units (A8N/S)
- Operating Room
- Urology
- Primary Care
Experience
- Provided care to Veteran populations with acute and chronic medical conditions.
- Assisted with outpatient procedures and perioperative care.
- Collaborated with interdisciplinary healthcare professionals.
Riley Hospital for Children
Clinical Rotations
- NICU
- Labor & Delivery
- Postpartum
- Pediatric Pulmonology (8W)
Experience
- Assisted in family-centered pediatric and maternal care.
- Participated in newborn assessments and postpartum education.
- Observed neonatal critical care interventions.
- Gained hands-on experience in pediatric & parental communication
Hendricks Behavioral Hospital
Clinical Rotations
- Foundations
- Restorations
- Renew Detox
- Adolescent Unit
- Intake
Experience
- Applied therapeutic communication techniques with behavioral health patients.
- Conducted mental status assessments.
- Supported interdisciplinary treatment planning.