Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Emma Convery

Charlotte,NC

Summary

Motivated student eager to apply classroom knowledge to real-world experiences as part of a surgical team, with a willingness to learn and contribute. Diligent with a collaborative mindset, ready to support industry standard patient-centered care in a perioperative setting.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Server

BJ's Restaurant & Brewhouse
Concord, NC
11.2022 - 12.2024
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Satisfied customers by topping off drinks and offering condiments, napkins and other items.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.

Server

Sonny's BBQ
Concord, NC
10.2020 - 09.2021
  • Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
  • Assisted in training new servers.
  • Served food and beverages to patrons and immediately remedied issues with orders.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Handled money transactions accurately while following company procedures for handling cash payments.

Team Leader

Tropical Smoothie Cafe
Cary, NC
10.2019 - 08.2020
  • Maintained positive working relationship with fellow staff and management.
  • Delegated daily tasks to team members to optimize group productivity.
  • Maintained a positive work environment that promoted collaboration between team members.
  • Kept work areas clean, neat and free of safety hazards to maximize efficiency.

Team Member

Chick-fil-A
Cary, NC
05.2017 - 10.2019
  • Developed positive customer relationships through friendly greeting and excellent service.
  • Assisted customers with product selection and ordering process.
  • Looked for ways to go above and beyond job requirements.
  • Rotated through series of different stations based on team needs.
  • Operated cash registers to process payments from customers.

Education

Associate of Science - Surgical Technology

Cabarrus College of Health Sciences
Concord, NC
05-2026

Associate of Science - Associates of Arts & Sciences

Wake Technical Community College
Raleigh, NC
05-2020

High School Diploma -

Apex High School
Apex, NC
06-2018

Bachelor's of Psychology

University of North Carolina At Charlotte
Charlotte, NC

Skills

  • Team collaboration
  • Multitasking and organization
  • Guest engagement
  • Point-of-sale system
  • Professional appearance
  • Strong work ethic
  • Dining customer service
  • Menu item recommendation
  • High volume dining
  • Exceptional time management skills

Accomplishments

  • Chick-fil-A Remarkable Futures Scholarship Awardee in 2018 & 2019
  • A/B Honor Roll in High School

Certification

  • CPR Certification
  • North Carolina CNA Licensure in 2020

Timeline

Server

BJ's Restaurant & Brewhouse
11.2022 - 12.2024

Server

Sonny's BBQ
10.2020 - 09.2021

Team Leader

Tropical Smoothie Cafe
10.2019 - 08.2020

Team Member

Chick-fil-A
05.2017 - 10.2019

Associate of Science - Surgical Technology

Cabarrus College of Health Sciences

Associate of Science - Associates of Arts & Sciences

Wake Technical Community College

High School Diploma -

Apex High School

Bachelor's of Psychology

University of North Carolina At Charlotte

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Emma Convery