Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Crawford

Iowa Park,TX

Summary

Encouraging team- member and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale building abilities to enhance employee engagement and boost performance.

Overview

4
4
years of professional experience

Work History

Nanny

Entrepreneur
06.2020 - Current
  • Monitored schedules to maintain sleeping, eating and school schedules for children
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback
  • Facilitated relationships with children and parents by developing caring and structured home environments
  • Earned CPR and First-aid certification to expand skills and gain better understanding of childcare field.

Waitress/Managing Bartender

Rafter J's
01.2022 - 02.2024
  • Taught servers to memorize menu ingredients and provide information on preparation methods
  • Provided continuous evaluation and feedback to server employees
  • Created, updated and implemented training plans in collaboration with restaurant management
  • Organized and oversaw food service training to educate employees on resetting tables, relaying orders to cooks and upselling food and beverages.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.

Scheduler/ Book Keeper

Crawford Lawn Service
01.2022 - 01.2024
  • Reduced scheduling conflicts and ensured timely execution of tasks through proactive rescheduling and resource allocation adjustments.
  • Maintained high levels of customer satisfaction through diligent scheduling coordination, ensuring all deliverables were met within agreed timeframes.
  • Consistently met deadlines by effectively allocating resources, tracking progress, and making necessary adjustments to schedules as needed.

Facility Manager

Donald Jones Consulting
01.2022 - 07.2022
  • Led facility management staff and consultants in producing business plan that focused on facility operations
  • Conducted inspections of facility grounds, external structure, systems and equipment
  • Oversaw all aspects of equipment installation, maintenance and repair for both internal and external services
  • Tracked and documented operational and financial records to perform analysis of performance and costs.

Education

No Degree - Basics

Vernon College
Vernon, TX

Rider High School
Wichita Falls, TX
06.2020

Skills

  • Customer Experience
  • Financial Accounting
  • Child Development
  • First-Aid
  • Networking
  • Guest Engagement
  • Quickbooks
  • Microsoft

Timeline

Waitress/Managing Bartender

Rafter J's
01.2022 - 02.2024

Scheduler/ Book Keeper

Crawford Lawn Service
01.2022 - 01.2024

Facility Manager

Donald Jones Consulting
01.2022 - 07.2022

Nanny

Entrepreneur
06.2020 - Current

No Degree - Basics

Vernon College

Rider High School
Emma Crawford