Emma Dalessandris
Providence,RI
Summary
Dedicated Store Manager with proven expertise in customer service, team leadership, and retail management. Committed to enhancing customer satisfaction and driving sales through effective inventory management and staff training.
Overview
10
10
years of professional experience
Work History
Store Manager
Irie Vapes
Coram, NY
01.2022 - 12.2023
- Oversaw daily store operations, ensuring optimal inventory management and customer service.
- Trained and mentored team members on product knowledge and sales techniques.
Head Waitress /Assistant Manager
Mama Lisa Restaurant
Mastic, NY
01.2021 - 11.2022
- Supervised daily restaurant operations to ensure high service standards and guest satisfaction.
- Trained and mentored new waitstaff on menu knowledge and customer service protocols.
Overnight Stocker
Kmart
Fort Fairfield, ME
02.2018 - 07.2020
- Organized merchandise displays to enhance product visibility and improve customer experience.
- Monitored inventory levels, conducted regular audits, and reported discrepancies to management promptly.
Server
Napolis Pizzeria
Caribou, ME
01.2014 - 02.2018
- Provided exceptional customer service, ensuring guest satisfaction and fostering repeat business.
- Managed food and beverage orders efficiently, maintaining accuracy throughout busy shifts.
Education
High School Diploma -
Westfield High
Westfield, MA05-2022
Skills
- Customer service
- Team Leadership
- Customer relations
- Cash Register
- Inventory
- Retail Management
Timeline
Store Manager
Irie Vapes
01.2022 - 12.2023
Head Waitress /Assistant Manager
Mama Lisa Restaurant
01.2021 - 11.2022
Overnight Stocker
Kmart
02.2018 - 07.2020
Server
Napolis Pizzeria
01.2014 - 02.2018
High School Diploma -
Westfield High