Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Darnell

Charleston,US

Summary

Motivated hospitality management student with strong customer service and communication skills. Experienced in fast-paced environments, with a focus on delivering positive guest experiences and maintaining high standards. Reliable, detail-oriented, and eager to contribute to a team while continuing to develop industry knowledge.

Overview

5
5
years of professional experience

Work History

Wellness Associate

As well As | Studio Fire
Columbia, SC
01.2025 - Current
  • Welcomed and assisted guests, enhancing customer satisfaction and loyalty.
  • Managed front desk operations, ensuring smooth daily workflow and service excellence.
  • Utilized communication skills to address inquiries and resolve guest issues promptly.

Server Assistant

Indacocharleston
Charleston, SC
05.2025 - 01.2026
  • Supported servers by delivering food and beverages promptly to enhance customer satisfaction.
  • Collaborated with kitchen staff to facilitate smooth food service operations during peak hours.
  • Trained new team members on service standards and operational procedures, promoting a cohesive work environment.

Host

Indaco Charleston
Charleston, SOUTH CAROLINA
12.2024 - 01.2026
  • Took reservations over phone and in person.
  • Checked dining and serving areas to verify proper cleanliness and readiness for guests.
  • Distributed menus to guests, led to tables and gave initial information about service staff or specials.

Gym Receptionist

Daniel Island Club
Charleston, SC
06.2023 - 08.2024
  • Monitored access to gym facilities, ensuring safety and security protocols were followed.
  • Performed administrative tasks such as filing documents or updating member accounts.
  • Greeted and welcomed gym members, visitors, and guests upon arrival.

Cashier/Restaurant Server

Callies Hot Little Biscuits
Charleston, SOUTH CAROLINA
02.2021 - 02.2023
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers promptly and responded to questions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Stocked shelves with merchandise when needed.

Education

Bachelor of Science - Hospitality Management

University of South Carolina
Columbia, SC
05.2028

High School Diploma -

Bishop England High School
Charleston, SC
05.2024

Skills

  • Customer Service
  • Multi-Tasking
  • Time Management
  • Organization

Timeline

Server Assistant

Indacocharleston
05.2025 - 01.2026

Wellness Associate

As well As | Studio Fire
01.2025 - Current

Host

Indaco Charleston
12.2024 - 01.2026

Gym Receptionist

Daniel Island Club
06.2023 - 08.2024

Cashier/Restaurant Server

Callies Hot Little Biscuits
02.2021 - 02.2023

Bachelor of Science - Hospitality Management

University of South Carolina

High School Diploma -

Bishop England High School