Dana Dominguez
Charleston,SC
Summary
Licensure eligible mental health professional with direct clinical experience providing psychological services to children and adults who've experienced trauma. Knowledgeable and experienced in identifying, assessing and diagnosing mental health issues, developing and implementing treatment plans, and providing individual, group and family counseling to clients. Observant and empathetic individual with the ability to build meaningful relationships with clients from diverse backgrounds and collaboratively work to crisis plans and/or reach treatment goals. Dynamic candidate with a unique managerial background in customer service paired with hands-on clinical skills rooted in high pressure environments.
Overview
8
8
years of professional experience
Work History
Store Manager/Health and Wellness Consultant
Palm Beach Tan and Wellness
Summerville, SC
06.2025 - Current
- Oversaw daily operations, ensuring compliance with company policies, federal and industry regulations.
- Trained, coached and mentored staff, fostering a high-performance team culture focused on excellent customer service and increased metrics centered around customer relationships versus transactions.
- Developed and implemented promotional strategies to increase customer engagement and drive sales growth.
- Analyzed sales data to identify trends in performance, optimize inventory management for operational efficiency, and build performance-based scheduling.
- Shifted from full time management to part time wellness consultant in July 2026.
988 Crisis Center LGBTQIA+ Chat Supervisor
HopeLink Behavioral Health
03.2024 - 06.2025
- Oversaw daily chat operations, documenting shift outcomes and analyzing performance metrics to ensure service quality.
- Supervised workers across multiple lines ensuring adherence to policies and procedures.
- Managed personnel scheduling and timecard reviews while monitoring quality assurance and implementing skill development initiatives.
- Participated in weekly meetings to communicate essential updates.
- Facilitated group interviews for potential hires.
- Led consultations for high-risk crisis management, providing strategic oversight and support to team members.
- Functioned as mandated reporter and primary contact for follow-up calls.
- Conducted crisis calls and ensured thorough documentation.
Child Care Provider
Local Military Family
07.2023 - 12.2023
- Implemented daily routines that fostered engagement and structured learning.
- Organized age-appropriate learning opportunities and skill development.
- Engaged in creative activities and positive reinforcement to enhance social interactions, support growth, and facilitate problem-solving skills.
- Maintained cleanliness of all areas to ensure a safe environment.
- Developed strong relationships with adults through regular communication and updates on daily activities, emphasizing positive developments and addressing concerns.
Outpatient Clinical Intern
Children's Hope Alliance
01.2023 - 07.2023
- Facilitated individual and group meetings to enhance client engagement through motivational interviewing and skill-building strategies.
- Conducted comprehensive assessments for internal and external uses.
- Maintained accurate records of progress and scheduled follow-up appointments.
- Participated in case conferences to evaluate plans and discuss progress.
- Conducted community outreach programs to increase awareness and education on mental health resources.
- Participated in seminars to ensure compliance with regulations and adopt best practices in clinical care.
Graduate Clinical Intern
MUSC Burn Behavioral Health
05.2022 - 08.2022
- Completed over 150 hours in hospital settings.
- Delivered virtual and in-person support while maintaining thorough documentation.
- Established trust through a compassionate approach to addressing and resolving concerns.
- Co-facilitated group meetings focusing on distress tolerance, mindfulness, problem-solving, and assertiveness.
- Participated in multi-disciplinary team rounds to integrate medical and other specialties.
- Provided supportive counseling to individuals coping with difficult experiences.
Graduate Assistant
The Citadel
08.2020 - 05.2022
- Compiled data and updated records to facilitate successful re-accreditation.
- Managed inventory to ensure timely availability of resources for faculty use.
- Supported faculty with administrative tasks, including scoring exams and proctoring tests.
- Represented graduate students on University President's Race, Diversity and Inclusion Task Force for one year.
- Executed administrative responsibilities such as scheduling meetings and maintaining organized files.
- Guided students in understanding academic policies and procedures, enhancing compliance and academic success.
- Supported professors by delivering lectures and overseeing student activities.
Wellness Coordinator
Averett University
01.2019 - 12.2019
- Facilitated Employee Wellness Program, promoting holistic health initiatives for employee well-being.
- Increased participation in incentive-based health benefit programs by over 100 employees.
- Cultivated relationships with regional health collaborative, enhancing local resources available to employees.
- Secured guest speakers for employee lunch and learns, enriching wellness program offerings.
- Co-facilitated New Employee Orientation with Human Resources Director, ensuring accessibility of wellness resources from start of employment.
Education
Master of Arts - Clinical/Counseling Psychology
The Citadel
Charleston, SC05-2023
Bachelor of Science - Psychology
Averett University
Danville, VA01-2018
Associate of Arts - General Studies
Central Piedmont Community College
Huntersville, NC05-2015
Skills
- Documentation management
- Employee training
- Building rapport
- Effective communication
- Policy compliance
- Conflict resolution
- Customer service
- Crisis intervention
Licensing
NCMHCE: exam taken July 2, 2026
- Unofficial Score: Passed
Timeline
Store Manager/Health and Wellness Consultant
Palm Beach Tan and Wellness
06.2025 - Current
988 Crisis Center LGBTQIA+ Chat Supervisor
HopeLink Behavioral Health
03.2024 - 06.2025
Child Care Provider
Local Military Family
07.2023 - 12.2023
Outpatient Clinical Intern
Children's Hope Alliance
01.2023 - 07.2023
Graduate Clinical Intern
MUSC Burn Behavioral Health
05.2022 - 08.2022
Graduate Assistant
The Citadel
08.2020 - 05.2022
Wellness Coordinator
Averett University
01.2019 - 12.2019
Associate of Arts - General Studies
Central Piedmont Community College
Bachelor of Science - Psychology
Averett University
Master of Arts - Clinical/Counseling Psychology
The Citadel