Emma Deckard
Bloomington,IN
Summary
Experienced medical assistant with a diverse skill set in technical, clerical, and patient support duties. Exceptional interpersonal communication abilities to interact effectively with patients and staff. Dedicated to providing high-quality care in a fast-paced healthcare setting. Demonstrated talent in multitasking and problem-solving for optimal patient outcomes.
Overview
12
12
years of professional experience
Work History
Sales Associate
Bloomfield Supply & Hardware
06.2024 - Current
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all. Including returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or stocking.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
EMT-B
Greene County Ambulance Service
08.2022 - Current
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Provided continuous in-transit care while monitoring patient status.
- Administered medication and carried out regular testing to oversee care both in the field and in transit.
- Utilized cardiac defibrillator and performed CPR to restore vital signs in cases of cardiac arrest.
EMT-B
Sullivan County Ambulance Team
07.2022 - 01.2023
- Conducted equipment inspections and vehicle checks in adherence with required maintenance schedules.
- Operated and drove ambulances to transfer patients to hospitals or other healthcare facilities.
- Documented patient condition and treatment to facilitate plan of care.
- Performed standard testing and administered medication to manage care in field and in transit.
- Evaluated patients' medical status and monitored vital signs during transit.
- Performed CPR and used cardiac defibrillator to revive patients in cardiac arrest or arrythmia.
Patient Care Technician
IU Health Bloomington Hospice
12.2020 - 07.2022
- Enhanced efficiency in handling patient admissions, discharges, and transfers.
- Provided support for nursing duties through a range of basic patient care services.
- Gathered patient health metrics and relayed information to clinical staff for evaluation.
- Reacted to signal calls to fulfill patient needs efficiently.
Medical Assistant
IU Health Southern Indiana Physicians
12.2019 - 12.2020
- Interviewed and engaged patients to collect medical histories, chief complaints, and vital signs.
- Cleaned and sanitized treatment rooms, ensuring a safe environment for patients.
- Executed cleaning processes to ensure equipment compliance with standards.
- Handled patient callbacks with efficiency and professionalism.
- Executed pre-certification tasks to facilitate smooth service provision.
Front Office Coordinator/Medical Assistant
IU Health Southern Indiana Physicians
09.2016 - 12.2019
- Optimized workflow by managing appointments, billing, and administrative duties effectively.
- Coordinated surgeries to match physician availability.
- Coordinated lab and imaging appointments as per medical instructions.
- Secured specimen samples using specialized needles and puncture techniques.
Patient Care Technician
IU Health Bloomington Hospital
10.2013 - 09.2019
- Provided support to patients in response to signal calls.
- Recorded patient vitals and relayed information to clinical personnel to pinpoint changes.
- Relayed significant patient status updates to the healthcare team.
- Facilitated healthy habits by aiding in personal care tasks.
Education
EMT - Emergency Medicine
Vigiles Safety Academy
Lyons, IN06.2022
Certificate - Medical Assisting
Ivy Tech Community College of Indiana
Bloomington, IN09.2019
High School Diploma -
Eastern High School
Bloomfield, IN05.1999
Skills
- Check-In and Check-Out Procedures
- Diagnostic Testing & Routine Laboratory Testing
- Multitasking and Prioritization
- Medication Administration
- HIPAA Compliance
- Medical terminology knowledge
- Patient scheduling, billing and authorizations
- Customer service
Timeline
Sales Associate
Bloomfield Supply & Hardware
06.2024 - Current
EMT-B
Greene County Ambulance Service
08.2022 - Current
EMT-B
Sullivan County Ambulance Team
07.2022 - 01.2023
Patient Care Technician
IU Health Bloomington Hospice
12.2020 - 07.2022
Medical Assistant
IU Health Southern Indiana Physicians
12.2019 - 12.2020
Front Office Coordinator/Medical Assistant
IU Health Southern Indiana Physicians
09.2016 - 12.2019
Patient Care Technician
IU Health Bloomington Hospital
10.2013 - 09.2019
Certificate - Medical Assisting
Ivy Tech Community College of Indiana
High School Diploma -
Eastern High School
EMT - Emergency Medicine
Vigiles Safety Academy
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