Emma Duarte
Anaheim,CA
Summary
I am committed to providing excellent customer service with the highest standards. I am knowledgeable and experienced in event marketing and organization as well as vendor management. I take pride in my organization skills, which promotes success when managing multiple priorities with results of high degrees of accuracy. My positive attitude is consistent, making me a great addition to any team.
Overview
5
5
years of professional experience
Work History
Assistant Events Coordinator
THE RANCH
11.2022 - Current
- Manage administrative logistics of events planning, event booking, and event promotions.
- Develop menus using Adobe Indesign and other Adobe applications.*
- Skillful of event planning and coordinating software such as Caterease to develop detailed event reports and document all aspects of each event.
- Knowledgeable of Excel Worksheets.
- Skillful of Xerox Printers.
- Evaluated existing plans, processes and events planning services to identify opportunities for improvement.
- Coordinated transportation and parking arrangements for guests and vendors.
- Coordinated travel and accommodations for event attendees.
Hostess
THE RANCH
10.2021 - 11.2022
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Tended to customer concerns about hours, seating, and menu information with exceptional customer service.
- Supported servers, food runners, and bussers with a helping hand and encouraging attitude while completing tasks.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Took reservations and to-go orders by phone.
- Gained knowledge and exposure of Fine Dining, Fine Spirits, and Fine Wines.
Sales and Marketing Representative
Fitness 19
01.2019 - 09.2021
- Followed through with leads to close sales over phone, in office and during external consumer engagements.
- Developed, maintained and utilized diverse client base.
- Contributed to event marketing, sales and brand promotion.
- Negotiated prices, terms of sales and service agreements.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Drove store revenue by offering customers accessories and related purchases to complete selections.
Education
Bachelor of Science - Kinesiology
Cal State Fullerton
Fullerton08.2023
Associate of Arts - Kinesiology
Rio Hondo College
Whittier, CA05.2021
Skills
- Ambitious
- Adept to Problem-Solving
- Easily Teachable
- Organized
- Attentive
- Independent Worker
Timeline
Assistant Events Coordinator
THE RANCH
11.2022 - Current
Hostess
THE RANCH
10.2021 - 11.2022
Sales and Marketing Representative
Fitness 19
01.2019 - 09.2021
Bachelor of Science - Kinesiology
Cal State Fullerton
Associate of Arts - Kinesiology
Rio Hondo College
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