Emma Dunlap
Chattanooga
Summary
Dynamic professional with experience at Hamilton County Alternative Sentencing, excelling in teamwork and problem-solving. Successfully managed caseloads and enhanced client satisfaction. Proficient in data analysis and event coordination, demonstrating a goal-oriented mindset. Quick learner with a proven track record of reducing workload burdens and improving operational efficiency by 20%.
Overview
5
5
years of professional experience
Work History
Intern
Hamilton County Alternative Sentencing
05.2025 - 08.2025
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Managed a caseload of level 1,2, and 3's to check in with clients, take phone calls, organize their files, and record all information.
- Worked along side all departments in Alternative sentencing including: Intake Specialists at courthouse, Felony Probation, Misdemeanor Probation, Community Corrections, with a focus in Pretrial Services.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Enhanced customer satisfaction by providing friendly and efficient service at the front desk.
- Training on drug screening and observed both departments executing them.
- Organizing and maintaining files and uploading documents into database.
Investigative Intern
Public Defender's Office
05.2024 - 08.2024
- Utilized advanced technology tools for efficient data collection and analysis throughout investigations.
- Analyzed discovery and surveillance for misdemeanor and felony cases, as well as compiling reports for each case.
- Performing case briefs for the investigator and assisting attorneys on cases.
- Conducted research on potential suspects and witnesses to assist in investigations, utilizing online databases and other resources.
- Applied critical thinking skills when making decisions or recommendations regarding cases.
- Attending General sessions and Circuit court proceedings, along with meeting and speaking with clients.
Event Coordinator
The Livery Stables
10.2020 - 05.2025
- Coordinated schedules and timelines for events.
- Managed event planning and execution using strong attention to detail and communication skills.
- Oversaw event day tasks and responded to last-minute changes and challenges.
- Resolved any issues that arose during events in a professional manner while maintaining composure under pressure.
- Organized and scheduled meetings with clients to discuss their needs and expectations for each event.
Education
Criminal Justice
University of Tennessee At Chattanooga
Chattanooga, TN05-2026
Skills
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Goal-oriented mindset
Extracurricular activities
Chi Alpha Campus Ministry
Timeline
Intern
Hamilton County Alternative Sentencing
05.2025 - 08.2025
Investigative Intern
Public Defender's Office
05.2024 - 08.2024
Event Coordinator
The Livery Stables
10.2020 - 05.2025
Criminal Justice
University of Tennessee At Chattanooga
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