Emma Edwards
Hackett,AR
Summary
Professional kennel technician with expertise in animal care and facility management. Strong focus on team collaboration, ensuring consistent care and adapting to changing needs. Skilled in animal handling, health monitoring, and maintaining clean, safe environments. Reliable and driven to achieve results in all tasks.
Overview
4
4
years of professional experience
Work History
Lead Kennel Tech
Ultimutt Dog Care
08.2022 - Current
- Fostered strong relationships with clients by providing exceptional customer service, ensuring trust in the quality of care for their pets.
- Prepared nutritious meals for each dog according to their specific dietary needs.
- Administered medications as needed, adhering to owner instructions and veterinary guidelines.
- Enhanced dog socialization by implementing daily group play sessions and activities.
- Managed scheduling of appointments for grooming services offered within the facility.
Assistant Store Manager
Houndstooth Clothing Company
04.2022 - 11.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Rotated merchandise and displays to feature new products and promotions.
- Provided weekly work schedules to employees to accommodate business demands and vacation requests.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Retail Keyholder
The Party Place
09.2020 - 12.2021
- Balanced cash registers at end of shift and filled out necessary reports.
- Rearranged racks and shelving based on seasonal planograms.
- Collaborated with team members to create visually appealing displays that attracted customers and boosted sales.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Processed returns and exchanges swiftly, ensuring a positive customer experience while adhering to company policies.
Education
No Degree -
University of Arkansas-Fort Smith
Fort Smith, ARHigh School Diploma -
Southside High School
Fort Smith, AR05-2021
Skills
- Patience and empathy
- Pet first aid
- Customer communication
- Honest and dependable
- Medication administration
- Customer service
- Dependable and responsible
- Attention to detail
Timeline
Lead Kennel Tech
Ultimutt Dog Care
08.2022 - Current
Assistant Store Manager
Houndstooth Clothing Company
04.2022 - 11.2023
Retail Keyholder
The Party Place
09.2020 - 12.2021
No Degree -
University of Arkansas-Fort Smith
High School Diploma -
Southside High School
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