Emma Ehnes
Webster Groves,MO
Summary
Veterinary professional skilled in providing clinical support and client education in companion animal health. Expertise in delivering tailored nutritional advice and managing client interactions ensures optimal patient care and satisfaction in dynamic environments.
Overview
8
8
years of professional experience
Work History
Veterinary Assistant
Harvester Animal Clinic
St. Peters, MO
08.2025 - Current
- Provided clinical support through room preparation, patient restraint, and assistance with medical and surgical procedures to maintain efficient clinic operations.
- Utilized specialized knowledge of companion animal health to deliver tailored nutritional consultations that addressed pet owners' specific needs.
- Educated clients on specialized nutritional plans and pharmaceutical products to enhance patient wellness and promote long-term care compliance.
Adoption Counselor
Humane Society of Missouri
St. Louis, MO
05.2025 - 08.2025
- Leveraged in-depth knowledge of animal behavior and temperament to conduct successful, data-driven matches between rescued animals and potential adopters.
- Facilitated high-volume animal adoptions by guiding potential adopters through selection process, enhancing compatibility and ensuring long-term placements.
- Educated new adopters on pet nutritional health and product benefits, ensuring a seamless transition and immediate care for newly adopted animals.
- Managed multiple concurrent adoption applications, ensuring accuracy and delivering personalized support in fast-paced shelter environment.
Veterinary Intern
Vet Stop
New Town, MO
05.2023 - 08.2023
- Monitored companion animal behavior to support veterinary staff in managing patient stress and conducting clinical assessments.
- Coordinated appointment schedules and processed payments to ensure smooth client relations and operational accuracy.
- Maintained cleanliness and organization of treatment areas and equipment.
Retail Associate
Saint Louis Zoo
St. Louis, MO
04.2018 - 08.2023
- Recommended products to guests, enhancing customer experience and supporting daily sales targets.
- Optimized visual merchandising displays to improve product accessibility and drive customer engagement.
- Managed high-traffic environments by transitioning between customer service, inventory oversight, and point-of-sale operations.
- Promoted zoo membership programs to visitors, achieving or surpassing conversion goals.
Education
Bachelor of Science - Animal Science, Agricultural Business
University of Arkansas
Arkansas Skills
- Clinical support
- Customer relationship management
- Attention to detail
- Problem solving
- Multitasking and adaptability
- Team collaboration
- Product recommendations
- Visual merchandising
- Analytical skills
- Creative and innovative thinking
Timeline
Veterinary Assistant
Harvester Animal Clinic
08.2025 - Current
Adoption Counselor
Humane Society of Missouri
05.2025 - 08.2025
Veterinary Intern
Vet Stop
05.2023 - 08.2023
Retail Associate
Saint Louis Zoo
04.2018 - 08.2023
Bachelor of Science - Animal Science, Agricultural Business
University of Arkansas