Emma Engle
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple duties simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Hostess
Twin Peaks
Shenandoah, TX
11.2022 - 04.2023
- Developed and maintained up-to-date knowledge of restaurants information to accurately respond to customer questions
- Answered phone calls enthusiastically and according to guidelines provided
- Bussed and organized various areas of the restaurant
- Input and recorded seating via computer system
- Seated guests based on guest preferences and seating availability
- Relayed guest comments or suggestions to manager on duty for further action
Salon Manager
Eden Reign Salon
Spring, TX
07.2022 - 11.2022
- Learned duties for various positions and provided backup at key times
- Resolved complaints by providing knowledgeable, quick service to meet any need and promote loyalty
- Identified and resolved discrepancies and errors in customer accounts
- Performed inventory control, such as counting, and stocking merchandise
- Managed and booked customer appointments
- Designed, cleaned, and organized store displays
- Handled payment, register transactions, and issued receipts
Education
Phlebotomy License
Pima Medical Institute
02-2024
High School Diploma -
Grand Oaks High School
05-2023
Skills
- Guest Flow
- Phone & Guest Inquiries
- Technologically Adept
- Customer Service & Hospitality
- Billing and Payment Processing
- Able to preform lab tests such as blood typing, TB testing, UA, blood levels, and more
- Able to operate laboratory machines
Certification
- Texas Food Handler's Certification
- CPR Certified
- Stop the Bleed Certified
- Phlebotomy Technician
Timeline
Hostess
Twin Peaks
11.2022 - 04.2023
Salon Manager
Eden Reign Salon
07.2022 - 11.2022
Phlebotomy License
Pima Medical Institute
High School Diploma -
Grand Oaks High School