EMMA FAIRBOURNE
Pullman,WA
Overview
5
5
years of professional experience
Work History
Student Financial Aid Office Administrator
Washington State University
Pullman, WA
08.2023 - Current
- Informs SFS policies/services to staff, students, and general public.
- Preparing reports, reviewing, verifying/data tracking documents and financial records.
- Process electronic/physical mail.
- Assist/support departmental system training requirements.
- Assist with internal payroll/time tracking.
- Coordinated outreach events to promote financial literacy among students.
- Maintained compliance with federal and state financial aid regulations.
- Provided training and support for new administrative staff members.
- Interacted professionally with customers and inside personnel, answering questions and responding to phone and email inquiries.
Dental Assistant
Pullman Family Dentistry
Pullman, WA
03.2025 - 12.2025
- Scheduled appointments, managed patient flow in the office efficiently.
- Assist during dental procedures; passing instruments to dentist/holding suction devices.
- Sterilized instruments in compliance with OSHA.
- Took bitewing, panoramic and occlusal X-rays.
- Performed coronal prophylaxis and flossing on patients.
New Coug Orientation Counselor
Washington State University
Pullman, WA
01.2024 - 04.2025
- Exemplified leadership skills and coordinated efforts with new incoming students, faculty, and peers to orient and provide resources.
- Provided campus tours, resource tours, and facilitated course registration with various groups of students.
- Ensured compliance with legal regulations related to student orientation processes.
- Assisted in increasing student engagement and preparedness from 57.7% to 88.7%.
Hostess
Agricola Eatery
Morristown, NJ
12.2022 - 05.2023
- Managed reservation system to optimize seating flow during busy hours.
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Provided menu information, answering questions about food and beverage offerings.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Performed cleaning duties, such as wiping down tables or sweeping floors.
Kennel Attendant
Community Animal Hospital
Morris Plains, NJ
11.2021 - 01.2023
- Administered medications and treatments as prescribed by veterinarians.
- Reviewed pet records from daily visits and appointments, entering data into the online system.
- Disinfected, maintained kennels, holding areas, and surgical rooms.
- Sterilized equipment and tools.
- Kept a record of and collected blood work, stool, and urine samples; prepared them for laboratories.
Education
High School Diploma -
Morristown High School
Morristown, NJBachelor of Science - Nursing
Washington State University
Pullman, WA05-2028
Skills
- Critical Thinking
- Problem Solving
- Leadership
- Customer Service and Communication
- Confidentiality Handling
- Data Entry
- Teamwork
- Computer and Excel Skills
- Equipment Sterilization
- Public Speaking
- Family Education Rights and Privacy Act (FERPA) Certification
- Occupational Safety and Health Administration (OSHA) Certification
- Washington State Registered Dental Assistant License
Timeline
Dental Assistant
Pullman Family Dentistry
03.2025 - 12.2025
New Coug Orientation Counselor
Washington State University
01.2024 - 04.2025
Student Financial Aid Office Administrator
Washington State University
08.2023 - Current
Hostess
Agricola Eatery
12.2022 - 05.2023
Kennel Attendant
Community Animal Hospital
11.2021 - 01.2023
High School Diploma -
Morristown High School
Bachelor of Science - Nursing
Washington State University