Emma Flaherty
Newport,RI
Summary
Dynamic and goal-oriented professional with experience at Pottery Barn, excelling in cash handling and relationship building. Proven track record of enhancing customer experiences and maintaining organized inventory. Recognized for reliability and exceptional service, consistently fostering client loyalty and satisfaction. Passionate about delivering results and supporting team success in fast-paced environments.
Overview
2026
2026
years of professional experience
Work History
Stall Cleaner
Hayward Brook Farm
12.2024 - Current
- Promoted animal welfare with diligent attention to maintaining clean water troughs and feeders.
- Exhibited strong attention to detail when inspecting stalls for any signs of damage or necessary repairs.
- Enhanced stall cleanliness by consistently removing waste and debris from animal enclosures.
- Upheld excellent safety standards while handling biohazardous materials during routine stall cleaning duties.
- Supported animal caretakers by ensuring timely completion of daily stall cleaning tasks.
- Received consistent positive feedback from supervisors for reliability, punctuality, and quality workmanship in stall cleaning tasks.
- helped clean stalls, turn out, and dressing horses
Sales Associate
Pottery Barn
09.2024 - 01.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Solved customer challenges by offering relevant products and services.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Provided exceptional services and pleasant shopping experiences to retail customers.
Stable Hand
Bear Spot Farm
05.2024 - 08.2024
- Maintained clean stables for optimal horse health and safety standards.
- Maintained saddles, bridles, and riding gear and helped fit items to specific horses.
- Monitored horse behavior closely, promptly addressing any issues or concerns to maintain their wellbeing.
- Mixed and administered special food formulas to individual animals based on unique dietary needs.
- Kept grounds clean and orderly by monitoring and repairing fences, shoveling snow and removing debris.
- Oversaw feeding, watering and health monitoring of stock, prioritizing health and wellness.
Internship
Gustave White
06.2023 - 07.2023
- Supported senior agents in closing deals, resulting in more efficient transactions.
- Built strong relationships with clients by providing exceptional customer service during their home-buying journey.
- Helped with open houses and showings
Sales Assistant
Coast Home Newport
Education
High School Diploma -
Arlington High School
Arlington, MA06-2023
Skills
- Cash handling
- Goal oriented
- Relationship building
- Stock management
- Task prioritization
- Inventory tracking
- Social media engagement
- Customer service
- Friendly and helpful
- Creative thinking
- Honest and dependable
- Reliable and responsible
- Strong communication and interpersonal skills
- Decision-making
- Building customer loyalty
- POS software
- Sales floor organization
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Languages
English
Full Professional
Interests
Working at a decor store
Working with a real estate company
Timeline
Stall Cleaner
Hayward Brook Farm
12.2024 - Current
Sales Associate
Pottery Barn
09.2024 - 01.2025
Stable Hand
Bear Spot Farm
05.2024 - 08.2024
Internship
Gustave White
06.2023 - 07.2023
Sales Assistant
Coast Home Newport
High School Diploma -
Arlington High School
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