Emma Flynn
Dearborn Heights,MI
Summary
My name is Emma Flynn and I am 20 years old. In the last 6 years I have had three jobs. Throughout my jobs as a receptionist, swim instructor, sales associate, and hostess, I have learned to better communicate with guests and co-workers while being in fast-paced environments. I work well with children, families, and diverse customers while maintaining a calm, positive, and safety-focused approach. I am organized, dependable, and able to collaborate effectively with a team or work independently. I have been told that I have a friendly and welcoming attitude which I hope to show throughout my future jobs and career.
Overview
6
6
years of professional experience
Work History
Swim Instructor, Marketing Team, Reception
Goldfish Swim School, Ann Arbor
02.2025 - Current
- Instructed swim lessons for children aged 4 months to 12 years, enhancing water safety skills.
- Assist with front desk operations including payments, check-ins, and answering phones.
- Collaborated with parents to discuss progress and address concerns, fostering strong relationships for student success.
- Monitored student progress through regular assessments, ensuring personalized feedback and goal setting.
- Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
Sales Associate
Garage, Novi
08.2023 - 11.2024
- Operated the POS system and handled cash and card transactions accurately.
- Assisted customers with product selection and provided exceptional service to enhance shopping experience.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Hostess
Andiamo, Detroit
07.2020 - 05.2022
- Handled guest inquiries and resolved concerns promptly.
- Maintained a welcoming and professional atmosphere.
- Greeted and seated guests while managing reservations and waitlists.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
Education
Pre-Nursing A.A.S. - Pre-Nursing
Henry Ford College
Dearborn05-2027
Skills
- Customer service
- Patience and empathy
- Child supervision
- Creative thinking
- AED operation
- CPR certified
Timeline
Swim Instructor, Marketing Team, Reception
Goldfish Swim School, Ann Arbor
02.2025 - Current
Sales Associate
Garage, Novi
08.2023 - 11.2024
Hostess
Andiamo, Detroit
07.2020 - 05.2022
Pre-Nursing A.A.S. - Pre-Nursing
Henry Ford College