Emma Ford
Hudson,Massachusetts
Summary
Reliable, top-notch sales associate with outstanding customer service skills and relationship-building strengths. Dedicated to welcoming customers and providing comprehensive service. In-depth understanding of sales strategy and merchandising techniques. Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems.
Overview
4
4
years of professional experience
Work History
Retail Member
Panera Bread
Hudson , MA
08.2021 - Current
I handle drive thru and working front register. I multi-task between preparing food and cleaning.
- Actively engaged customers to provide general assistance and information on store merchandise.
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns.
- Greeted customers, helped locate merchandise and suggested suitable options.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Balanced and organized cash register by handling cash, counting change and storing coupons.
Education
High School Diploma -
Hudson High School
Hudson, MA06.2022
Skills
- Cash register operation
- Organization
- Adaptability
- Training & Development
- Teambuilding
- Multitasking abilities
- Conflict resolution
Softball
I play softball. I play the positions of shortstop, second base, third base and center field.
Timeline
Retail Member
Panera Bread
08.2021 - Current
High School Diploma -
Hudson High School