Katlyn Marcella
Milford,MI
Summary
Reliable and upbeat worker successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to customer needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent energy and an amazing work ethic.
Overview
1
1
year of professional experience
Work History
Retail Team Member
Panera Bread
9430 Village Place Boulevard, Brighton, MI 48116
05.2022 - Current
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Maintained tidy and organized store environment to comply with cleanliness standards.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
Education
High School Diploma -
Kensington Woods Schools
9501 Pettys Road Lakeland, Michigan 4814306.2023
Skills
- Bagging and Packaging
- Register Opening and Closing
- Team Cooperation
- Cash Register Operation
- Flexible Hours
- Strategic Decision-Making
- Strong Communication and Interpersonal Skills
- Operation of tools and machinery
- Creative problem solving
Timeline
Retail Team Member
Panera Bread
05.2022 - Current
High School Diploma -
Kensington Woods Schools