Mya Sanchez
Miami
Summary
Offering strong foundation in communication and teamwork, ready to learn and grow in retail environment. Brings quick ability to understand and apply sales techniques and customer service practices. Ready to use and develop interpersonal and organizational skills in [Desired Position] role.
Overview
3
3
years of professional experience
Work History
Retail Team Member
Panera Bread
Hialeah, FL
09.2025 - Current
- Assisted customers with product inquiries and transactions to enhance shopping experience.
- Maintained clean and organized sales floor to ensure safety and accessibility.
- Operated point-of-sale system efficiently for accurate transaction processing.
- Adapted quickly to changing store needs, demonstrating flexibility in role responsibilities.
- Engaged with customers proactively to build rapport and foster loyalty.
- Ensured high level of customer satisfaction with efficient problem solving when handling returns or exchanges.
- Managed store opening/closing procedures according to company guidelines, ensuring punctuality and security measures were upheld.
- Demonstrated adaptability by working across various departments as needed, showcasing versatility in retail skills and knowledge.
- Improved store efficiency by maintaining clean and organized displays, ensuring quick location of products for customers.
Customer Service Cashier
Miami Tres Leches
Hialeah Gardens (Closed Down)
10.2022 - 04.2023
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with inquiries and provided product recommendations.
- Maintained cleanliness and organization of checkout area and stock shelves.
- Engaged with customers to enhance service experience and foster loyalty.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Met customer service goals and exceeded customer expectations.
Education
Associate of Science - Psychology
Miami Dade College
Miami, FL05-2027
Skills
- Store maintenance
- Goal-oriented mindset
- Reliability and punctuality
- Professional appearance
- Customer service
- Customer assistance
- Cash register operation
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Retail Team Member
Panera Bread
09.2025 - Current
Customer Service Cashier
Miami Tres Leches
10.2022 - 04.2023
Associate of Science - Psychology
Miami Dade College