Emma Fotouhi

• Played key role in VFAST project (Greenbelt) to enhance change management system, monitoring feedback and making necessary adjustments to software application, resulting in a significant reduction in processing time and improved end user experience.
• Super-user for FSCR Salesforce system, providing technical, system, and process support to suppliers via email, phone and Salesforce Inspire system. Efficiently reviewing supplier submissions for compliance, and ensuring prompt resubmissions. Generating and distributing weekly tracking and Monthly AOP reports.
• Participated in supplier audits and health checks, learning more about the manufacturing process and
  documentation best practices
• Enhanced system reliability by conducting regular software updates and hardware maintenance.

• Utilized data analytics to identify and resolve supply chain issues and improve overall performance.
• Re-calculated Safety Day metrics and presented them to execs, resulting in reduction of inventory holding costs by $3 million, while ensuring consistent supply chain performance.
• Developed and implemented a SOP and Tableau Dashboard which proactively flags abnormal orders, reducing rate of returns by 42% in 3 months.

• Evaluated current processes to develop improvement plans.
• Led integration between DHL's WMS and our internal SAP system, exposing true causes of WH cuts in our distribution centers to help reduce cuts by 65% and provide more accurate data to internal stakeholders.
• Directed cleanup of 3 years of old open orders, deliveries, and shipments by leading cross functional collaboration between Customer Service, 5 Distribution Centers, and Deployment team to free up over $6 million of inventory.

• Collaborated with internal teams to improve outputs to meet demand and supply requirements, ensuring inventory integrity targets for finished goods.
• Analyzed data using SAP Hana, BOBJ and excel to investigate impending supply shortages
• Improved, standardized and documented planning and scheduling processes reducing man hours from 25 to 3.

• Created Conflict Mineral supplier web-based training, specializing in needs of suppliers with limited resources, giving them tools to meet FCA's expectations and help reach FCA's response rate goal & prepare to file with the SEC.
• Reviewed past risk audit finding to develop supplier training designed to drive sub tier supplier engagement and improvement in sustainability performance.
• Supported Supplier Risk Management team by improving and automating a tool - which calculates likelihood Suppliers will fail and the financial impact that failure will have on FCA - to prioritize risk mitigation resources.

• Created a Raw Material Order Form for 15 Scientists Projects to standardize procedure and increase transparency in the Purchasing / Inventory Management processes.
• Formed process Bad Actor disposal process.
• Conducted cycle count of 75+ Airgas cylinders at BASF facility, created site map to include all relevant information for such cylinders, and worked with Airgas contact to determined Airgas Return process and reorder points.

Studied Operations and Technology Management, Supply Chain Management, and Sustainability