EMMA FRANKLIN

Compassionate and dependable Psychology major with hands-on experience in customer service, community outreach, and one-on-one support roles. Skilled in active listening, empathetic communication, and maintaining client confidentiality. Proven ability to build trust, manage schedules, and support individuals of diverse backgrounds through volunteer work, tutoring, and service roles. Brings a strong foundation in counseling principles, time management, and collaborative teamwork developed through academic training and leadership as a collegiate athlete. Eager to contribute to a supportive environment as a Housing Case Manager by promoting client well-being, empowerment, and access to resources.

• Aquinas College Women’s Golf Team, 2021-01-01, 2025-12-31, Competed as a student-athlete with dedication and persistence, Developed time management, team collaboration, and resilience
• Academic Tutor, 2018-01-01, 2021-12-31, Tutored two 5th-grade students in all subjects, Practiced patience, communication, and personalized instruction