Emma Funderburke
Orlando,FL
Summary
Proven professional with a track record of delivering exceptional care and service at Walk the Walk, adept in animal care and customer service. Skillfully balances medication administration and grooming techniques with effective conflict resolution and time management. Achieves repeat business through meticulous attention to detail and a commitment to excellence. Compassionate Pet Care Associate known for unparalleled productivity and efficiency in task completion. Possess specialized skills in animal nutrition, behavioral training techniques, and routine health checks. Excel in empathy, communication, and patience, ensuring both pets and owners feel understood and supported. Strive to create a positive environment for all animals under care, leveraging knowledge and soft skills to excel in pet care services.
Overview
4
4
years of professional experience
Work History
Pet Care Associate
Walk the walk
Valrico, Florida
12.2022 - Current
- Walked and exercised dogs during owner absences.
- Fed and watered animals in care, following special diets and regular medication administration schedules.
- Played with dogs and cats to maintain socialization and reduce stress.
- Greeted pet owners and their animals in a friendly manner.
- Administered medications and treatments as prescribed by veterinarians.
- Performed routine maintenance on animal enclosures such as changing bedding materials or refilling water dishes.
- Delivered excellent service to pet owners to drive repeat business.
- Cared for pets including providing exercise, playtime, and grooming services.
- Walked animals outside to avoid accidents in play areas or bedding.
Cashier
hawk n hog
Valrico, Florida
02.2021 - 05.2021
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Resolved customer complaints professionally in accordance with company policy.
- Balanced daily transactions on a computerized point-of-sale system.
- Maintained work area and kept cash drawer organized.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Greeted customers and answered any questions they had about the store's products and services.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
Education
Bachelor of Science - Health Sciences
University of Central Florida
Orlando, FL05-2025
High School Diploma -
Newsome High School
Lithia, FL05-2021
Skills
- Animal care
- Medication administration
- Feeding protocols
- Cleaning enclosures
- Grooming techniques
- Customer service
- Conflict resolution
- Time management
- Problem solving
- Attention to detail
- Customer service and assistance
References
References available upon request.
Timeline
Pet Care Associate
Walk the walk
12.2022 - Current
Cashier
hawk n hog
02.2021 - 05.2021
Bachelor of Science - Health Sciences
University of Central Florida
High School Diploma -
Newsome High School
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