Summary
Overview
Work History
Education
Skills
Timeline
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Emma Gardner

Omaha,NE

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to add value to any organization. Operates well in both individual and team capacities, leveraging strong work ethic to quickly adapt to different processes and drive company objectives. Resourceful and people-driven with a passion for lifting those around them to meet company needs and increase service provided to the community.

Overview

2
2
years of professional experience

Work History

Office Assistant

Methodist Hospital
08.2024 - Current
  • Facilitates smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Enhances office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Ensures that insurance information is accurate and will process correctly
  • Maintains confidentiality in handling sensitive information while performing administrative tasks.
  • Determines priority of incoming patient phone calls
  • Increases customer satisfaction by providing professional and courteous front desk support.

Barista

Starbucks
10.2023 - 04.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.

Event Intern

UNMC
08.2023 - 05.2024
  • Managed inventory of event supplies, ensuring timely replenishment when required.
  • Provided exceptional customer service to event attendees, addressing inquiries and concerns promptly
  • Demonstrated ability to take initiative and work independently on assigned projects.
  • Worked directly under the CAHP Event Coordinator to provide administrative support including preparing for med school interviews, organizing files and interview materials, and preparing community facing materials for various events.
  • Streamlined registration process for attendees, ensuring a smooth and positive check-in experience.
  • Facilitated efficient communication between different departments involved in the organization of events.

Education

Bachelors of Multidisciplinary Studies - Healthcare Administration And English

University of Omaha Nebraska
Omaha
05-2024

Skills

  • Microsoft (Word, PowerPoint)
  • Verbal communication
  • Dedicated team player
  • Administrative support

Timeline

Office Assistant

Methodist Hospital
08.2024 - Current

Barista

Starbucks
10.2023 - 04.2025

Event Intern

UNMC
08.2023 - 05.2024

Bachelors of Multidisciplinary Studies - Healthcare Administration And English

University of Omaha Nebraska

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Emma Gardner