Emma Gehrlein-Taylor
Gilbert,AZ
Summary
Dynamic and dedicated professional with experience at Plato's Closet, excelling in customer service and team collaboration. Proven ability to enhance customer satisfaction and maintain high standards through effective multitasking and organization. Skilled in time management, ensuring efficient operations in fast-paced environments. Committed to fostering positive relationships with clients and colleagues alike.
Overview
2
2
years of professional experience
Work History
Cleaner
Top Cleaning Services
Gilbert, AZ
01.2023 - Current
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
Store Team Member
Platos's Closet
Tacoma, WA
05.2024 - 08.2024
- Maintained general knowledge of departments to help customers quickly locate products and merchandise.
- Increased customer satisfaction by providing exceptional service and promptly addressing concerns.
- Organized and recovered shelves, put away returns, and cleaned spills and messes to maintain high standards throughout sales floor.
- Developed strong relationships with regular customers which increased return visits.
- Interacted positively with team members and customers to promote commitment to organization's vision and values.
Host
Crocketts Public House
Puyallup, WA
12.2022 - 12.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor Of Nursing - Nursing
Grand Canyon University
Phoenix, AZHigh School Diploma -
Graham Kaposwin
Graham, WA06.2034
Skills
- Time management
- Team collaboration
- Customer service
- Multitasking and organization
Timeline
Store Team Member
Platos's Closet
05.2024 - 08.2024
Cleaner
Top Cleaning Services
01.2023 - Current
Host
Crocketts Public House
12.2022 - 12.2023
Bachelor Of Nursing - Nursing
Grand Canyon University
High School Diploma -
Graham Kaposwin