Art History
Emma Gero
Poughquag,NY
Summary
Helpful professional with drive to provide remarkable guest service. Outgoing personality with dedicated problem-solving and understanding of importance of corporate branding. Excellent team member consistently achieving and exceeding corporate goals for revenue generation and capacity.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Millbrook Vineyards & Winery
Gianni Marino
26 Wing Road, Millbrook, NY
05.2022 - Current
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Henry's at Buttermilk Falls Inn & Spa
Joshua Mazzetti
220 North Road, Milton, NY
02.2023 - 10.2023
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Bussed and reset tables to keep dining room and work areas clean.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Seated customers in timely manner by managing reservations and waitlists skillfully.
- Processed orders and sent to kitchen employees for preparation.
- Provided services efficiently and with high level of accuracy.
Education
Bachelor of Arts - Art History
Marist University
Poughkeepsie, NY 08.2025 - 05.2027
High School Diploma -
Arlington High School
Lagrangeville, NY06.2021
Skills
- Maintaining Clean Work Areas
- Social Perceptiveness
- Credit Card Transaction Processing
- Warm and Friendly
- Problem-solving
- Customer service
- Teamwork and collaboration
- Flexible and adaptable
Interests
Museum Studies
Art & Culture
French Language
Volunteer Work
Dreaming Of A Chance Pigeon Sanctuary
Tiffany Bellissimo
03/27/2024 - 05/22/2025
Direct Animal Care of Rescue Pigeons
Feeding Pigeons & Changing Waters
Training Pigeons
Accomplishments
Magazzino Italian Art Museum Volunteer Guide
05/19/2025
Paola Bari pb.paolabari@gmail.com
Art Research on Lucio Pozzi Exhibit
Small Tour Guide
Presentation of Art History Knowledge
Timeline
Bachelor of Arts - Art History
Marist University
08.2025 - 05.2027
Henry's at Buttermilk Falls Inn & Spa
Joshua Mazzetti
02.2023 - 10.2023
Millbrook Vineyards & Winery
Gianni Marino
05.2022 - Current
High School Diploma -
Arlington High School