Summary
Overview
Work History
Education
Skills
Timeline
Generic

Emma Getrost

Guilford,CT

Summary

I am a dedicated professional with a proven track record at Naples Pizza and Ashley's Ice Cream, excelling in customer service and food preparation. I demonstrated ability to foster customer loyalty and handle high-pressure situations with patience and empathy, as well as a reliable team player committed to maintaining a positive dining experience and enhancing operational efficiency. I am experienced with delivering prompt and courteous service in high-demand setting, utilizing strong communication skills to ensure accurate order taking and customer satisfaction.

Overview

2
2
years of professional experience

Work History

Pizza Server

Naples Pizza
06.2023 - 11.2023
  • Developed rapport with regular customers, fostering loyalty through personalized service and attention to detail.
  • Assisted with maintaining a clean and organized dining area for an enjoyable atmosphere.
  • Handled cash transactions accurately, ensuring proper change was given to customers.
  • Maintained accurate knowledge of the menu, allowing for efficient communication with customers about ingredients and dietary restrictions.
  • Proactively communicated with back-of-house staff regarding potential order adjustments or special requests from guests, minimizing delays in service delivery times.

Ice Cream Server

Ashleys Ice Cream
02.2022 - 06.2022
  • Greeted incoming customers and provided reliable, friendly customer service.
  • Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
  • Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
  • Managed long lines of customers during peak times while maintaining professionalism under pressure.
  • Provided support to fellow team members when needed, creating a cohesive work environment.

Education

Bachelor in General Studies - General Studies

Middlesex Community College
05-2026

High School Diploma -

Guilford High School
Guilford, CT
06-2024

Skills

  • Excellent customer service
  • Patience and empathy
  • Reliability and punctuality
  • Food preparation
  • Order accuracy
  • Table setting
  • Sales experience
  • Phone etiquette
  • Team player

Timeline

Pizza Server

Naples Pizza
06.2023 - 11.2023

Ice Cream Server

Ashleys Ice Cream
02.2022 - 06.2022

Bachelor in General Studies - General Studies

Middlesex Community College

High School Diploma -

Guilford High School

Similar Profiles

CREATE PROFILE
Emma Getrost