Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
AssistantManager

Isabella Elias

Cliffside Park,NJ

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Detail-oriented and able to learn new concepts quickly. Devoted to giving every customer a positive and memorable experience.

Overview

5
5
years of professional experience

Work History

Pizza Server

Fort Lee Pizza
Fort Lee, NJ
05.2024 - Current
  • Provided recommendations for pizzas based on customer preferences or dietary restrictions when requested.
  • Provided exceptional customer service by ensuring that all orders were accurate and delivered on time.
  • Communicated effectively with kitchen staff regarding incoming orders or special requests from customers.
  • Followed proper cash handling procedures when accepting payment from customers.
  • Greeted customers, took orders and answered questions about menu items.
  • Performed side work duties such as refilling condiments or restocking napkins throughout shift.
  • Assisted with closing duties such as counting money in the register and cleaning up for the day.
  • Operated cash register efficiently to process payments from customers.
  • Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.

Cashier

Gulf Express
Fort Lee, NJ
12.2021 - Current
  • Check in and write checks for deliveries
  • Organized and arranged merchandise on counters or tables to promote sales.
  • Processed returns and exchanges of merchandise in accordance with store policies.
  • Stocked shelves with merchandise when needed.
  • Verified that customers were of legal age to purchase alcohol or tobacco products.
  • Assisted customers over the phone regarding store operations and product information.
  • Refilling and checking in the Lottery/ machine .
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Offered customers carry-out service at completion of transaction.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Counted money in cash drawers at the beginning and end of shifts to ensure amounts were correct for next available shift.

Activities Aide

Hudson View Care & Rehab Ctr
North Bergen, NJ
09.2019 - 11.2019
  • Provided one-on-one support to residents who needed extra assistance participating in activities.
  • Organized and facilitated group games, and other recreational activities.
  • Facilitated discussions among groups of elderly individuals on topics such as current events or health matters.
  • Reported any changes in resident behavior or attitude towards specific tasks or programs immediately to supervisor or nursing staff.
  • Created individualized activity plans tailored to meet the needs of each resident's physical abilities and interests.
  • Encouraged resident participation in arts and crafts projects.
  • Kept activities spaces organized, clean and tidy.

Education

High School Diploma -

Cliffside Park High School
Cliffside Park, NJ
06-2019

Skills

  • Table Setting
  • Excellent customer service
  • Patience and Empathy
  • Cleanliness standards
  • Telephone Etiquette
  • Problem-solving capabilities
  • Sales experience
  • Cash Handling Accuracy
  • Sales Promotions
  • Complaint resolution
  • Age Verification
  • Serving expertise
  • Reliable and Responsible
  • Staff Training
  • Workflow Coordination
  • Relationship Building
  • Safe alcohol service
  • Adaptability and Flexibility
  • Attention to Detail
  • Task Prioritization
  • Multitasking
  • Excellent Communication

Affiliations

  • I am a advant reader
  • I enjoy cooking and baking
  • Photography
  • Learning new Languages
  • Familiar with Social Media

Languages

English
Native/ Bilingual
Spanish
Full Professional
Korean
Limited

Timeline

Pizza Server

Fort Lee Pizza
05.2024 - Current

Cashier

Gulf Express
12.2021 - Current

Activities Aide

Hudson View Care & Rehab Ctr
09.2019 - 11.2019

High School Diploma -

Cliffside Park High School

Similar Profiles

CREATE PROFILE
Isabella Elias