Isabella Elias
Cliffside Park,NJ
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Detail-oriented and able to learn new concepts quickly. Devoted to giving every customer a positive and memorable experience.
Overview
5
5
years of professional experience
Work History
Pizza Server
Fort Lee Pizza
Fort Lee, NJ
05.2024 - Current
- Provided recommendations for pizzas based on customer preferences or dietary restrictions when requested.
- Provided exceptional customer service by ensuring that all orders were accurate and delivered on time.
- Communicated effectively with kitchen staff regarding incoming orders or special requests from customers.
- Followed proper cash handling procedures when accepting payment from customers.
- Greeted customers, took orders and answered questions about menu items.
- Performed side work duties such as refilling condiments or restocking napkins throughout shift.
- Assisted with closing duties such as counting money in the register and cleaning up for the day.
- Operated cash register efficiently to process payments from customers.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
Cashier
Gulf Express
Fort Lee, NJ
12.2021 - Current
- Check in and write checks for deliveries
- Organized and arranged merchandise on counters or tables to promote sales.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Stocked shelves with merchandise when needed.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Assisted customers over the phone regarding store operations and product information.
- Refilling and checking in the Lottery/ machine .
- Trained new team members in cash register operation, stock procedures, and customer services.
- Directed trash removal and sanitation procedures to keep aisles and register area organized.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Offered customers carry-out service at completion of transaction.
- Learned roles of other departments to provide coverage and keep store operational.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Counted money in cash drawers at the beginning and end of shifts to ensure amounts were correct for next available shift.
Activities Aide
Hudson View Care & Rehab Ctr
North Bergen, NJ
09.2019 - 11.2019
- Provided one-on-one support to residents who needed extra assistance participating in activities.
- Organized and facilitated group games, and other recreational activities.
- Facilitated discussions among groups of elderly individuals on topics such as current events or health matters.
- Reported any changes in resident behavior or attitude towards specific tasks or programs immediately to supervisor or nursing staff.
- Created individualized activity plans tailored to meet the needs of each resident's physical abilities and interests.
- Encouraged resident participation in arts and crafts projects.
- Kept activities spaces organized, clean and tidy.
Education
High School Diploma -
Cliffside Park High School
Cliffside Park, NJ06-2019
Skills
- Table Setting
- Excellent customer service
- Patience and Empathy
- Cleanliness standards
- Telephone Etiquette
- Problem-solving capabilities
- Sales experience
- Cash Handling Accuracy
- Sales Promotions
- Complaint resolution
- Age Verification
- Serving expertise
- Reliable and Responsible
- Staff Training
- Workflow Coordination
- Relationship Building
- Safe alcohol service
- Adaptability and Flexibility
- Attention to Detail
- Task Prioritization
- Multitasking
- Excellent Communication
Affiliations
- I am a advant reader
- I enjoy cooking and baking
- Photography
- Learning new Languages
- Familiar with Social Media
Languages
English
Native/ Bilingual
Spanish
Full Professional
Korean
Limited
Timeline
Pizza Server
Fort Lee Pizza
05.2024 - Current
Cashier
Gulf Express
12.2021 - Current
Activities Aide
Hudson View Care & Rehab Ctr
09.2019 - 11.2019
High School Diploma -
Cliffside Park High School
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