Gabriela Montalvo
New London
Summary
Looking for and keep a full-time job that offers professional challenges while using communication, time-management, and problem-solving abilities.
Overview
2
2
years of professional experience
Work History
Server - Waterford Pizza Palace
Luis Solis
Waterford, CT
08.2023 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain a positive reputation.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Answered customers' questions, recommended items, and recorded order information.
- Promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Server - Solis Pizza
Luis Solis
Preston, CT
02.2022 - Current
- Inspected dishes and utensils for cleanliness.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Education
Bachelor of Health Science -
Mitchell College
New London, CT05.2027
High School Diploma -
New London High School
New London, CT06.2023
Skills
- POS Systems
- Order Taking
- Table Setting
- Dining area maintenance
- Point of sale operation
- Safe Food Handling
- Supply Restocking
- Daily Memorization
- Product Recommendations
- Returns Processing
- Drawer Balancing
- New Employee Mentoring
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Server - Waterford Pizza Palace
Luis Solis
08.2023 - Current
Server - Solis Pizza
Luis Solis
02.2022 - Current
Bachelor of Health Science -
Mitchell College
High School Diploma -
New London High School