Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Gabriela Montalvo

New London

Summary

Looking for and keep a full-time job that offers professional challenges while using communication, time-management, and problem-solving abilities.

Overview

2
2
years of professional experience

Work History

Server - Waterford Pizza Palace

Luis Solis
08.2023 - Current
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain a positive reputation.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Answered customers' questions, recommended items, and recorded order information.
  • Promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

Server - Solis Pizza

Luis Solis
02.2022 - Current
  • Inspected dishes and utensils for cleanliness.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently
  • Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.


Education

Bachelor of Health Science -

Mitchell College
New London, CT
05.2027

High School Diploma -

New London High School
New London, CT
06.2023

Skills

  • POS Systems
  • Order Taking
  • Table Setting
  • Dining area maintenance
  • Point of sale operation
  • Safe Food Handling
  • Supply Restocking
  • Daily Memorization
  • Product Recommendations
  • Returns Processing
  • Drawer Balancing
  • New Employee Mentoring

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Server - Waterford Pizza Palace

Luis Solis
08.2023 - Current

Server - Solis Pizza

Luis Solis
02.2022 - Current

Bachelor of Health Science -

Mitchell College

High School Diploma -

New London High School

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Gabriela Montalvo