Emma Gleason
Bath
Summary
Reliable and detail-oriented professional with experience in retail and maintenance roles. Known for effective communication and teamwork, contributing to improved workflow and customer satisfaction.
Overview
1
1
year of professional experience
Work History
Cashier/Maintenance Crew Member
Pilot Travel Centers
Bath, NY
04.2026 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash drawer, ensuring all funds accounted for at shift end.
- Assisted customers with inquiries and resolved issues to enhance shopping experience.
- Stocked merchandise and organized displays to promote product visibility.
- Conducted routine maintenance checks on equipment to ensure optimal performance.
- Supported cleaning and upkeep of facilities to maintain a safe work environment.
- Collaborated with team members to prioritize maintenance requests and improve workflow.
- Received training in safety protocols and proper handling of hazardous materials.
- Followed routine maintenance checklist.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Sanitized restrooms using such chemicals as ammonia to reduce spread of germs.
- Safely and effectively handled wide range of cleaning products and solutions.
Cashier
Tops Friendly Markets
Bath, NY
05.2025 - 03.2026
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and recommendations to enhance shopping experience.
- Maintained cleanliness and organization of checkout area to ensure operational efficiency.
- Handled cash, credit, and debit payments accurately while adhering to company policies.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Answered questions about store policies and addressed customer concerns.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
Education
High School Diploma -
Prattsburgh Central School
Prattsburgh, NY06-2024
High School Diploma -
WildWood Boces
Hornell, NY06-2024
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cleaning and sanitizing
- Cash handling
- Team collaboration
- Reliability and punctuality
- Customer relations
- Cash register operation
- Written and verbal communication
- Order taking
Timeline
Cashier/Maintenance Crew Member
Pilot Travel Centers
04.2026 - Current
Cashier
Tops Friendly Markets
05.2025 - 03.2026
High School Diploma -
Prattsburgh Central School
High School Diploma -
WildWood Boces