Summary
Overview
Work History
Education
Skills
Awards
Knowledge And Skills
Timeline
Generic

Emma G. Plant

Swanton

Summary

Dynamic and results-oriented professional with extensive experience in customer service and team leadership, notably as a Crew Trainer at Dunkin' Donuts. Excelled in mentoring peers and enhancing teamwork, leveraging exceptional communication and emotional intelligence. Proficient in using technology for efficiency, demonstrating flexibility and a strong ability to adapt and thrive in fast-paced environments.

Overview

2
2
years of professional experience

Work History

Crew Trainer

Dunkin' Donuts
10.2024 - Current
  • Delivering friendly yet efficient customer service
  • Preparing products to serve safely, quickly, and up to standards
  • Operating cash registers while taking orders from the counter and drive thru
  • Regularly cleaning work stations

Personal Online Shopper

Walmart
10.2022 - 07.2023
  • Quickly and efficiently fulfilling orders
  • Maintaining clean and organized work area
  • Delivering orders to customers in their vehicles in a timely manner
  • Assisting other departments with their daily tasks
  • Using technology and programs such as and similar to GIF 2 to complete work

Trainee

Work Based Learning
09.2022 - 06.2023
  • North West Career Technical Center Preschool
  • Little Shepherds & Next Generation
  • Saint Albans City School
  • Saint Albans Town Educational Center

Education

Bellows Free Academy
Saint Albans, Vermont
06.2024

Human Services Program -

Northwest Career and Technical Center
Saint Albans, Vermont
06.2023

Skills

  • Good communication skills
  • Teamwork
  • Good comprehension skills
  • Mentoring
  • Leadership
  • Emotional Intelligence
  • Flexibility

Awards

  • Vermont Kids Against Tobacco member, mentoring troubled youth in a leadership program
  • Mandated Reporter
  • Communication Skills
  • Bloodborne Pathogens
  • Better Kid Care
  • FERPA Confidentiality certifications

Knowledge And Skills

  • Good communication skills
  • Easy-going and good at teamwork
  • Good comprehension skills
  • Mentoring and leadership roles
  • Emotional Intelligence
  • Flexibility

Timeline

Crew Trainer

Dunkin' Donuts
10.2024 - Current

Personal Online Shopper

Walmart
10.2022 - 07.2023

Trainee

Work Based Learning
09.2022 - 06.2023

Bellows Free Academy

Human Services Program -

Northwest Career and Technical Center
Emma G. Plant