Emma Graham
North Adams,MA
Summary
Passionate Emergency Department Technician possessing expert knowledge of medical terminology and medical equipment operations. Offering five-year background providing assistance in routine patient care and administrative support activities in emergency department. Trustworthy and responsible professional comfortable working in fast-paced environment and adapting quickly to changes. Proven leader skilled in working within collaborative settings.
Overview
19
19
years of professional experience
Work History
Emergency Room Technician
Brattleboro Memorial Hospital
02.2019 - Current
- Improved patient care by efficiently performing emergency room procedures such as wound dressing, splinting, Iv/IO access, Ultrasound Iv access, catheters, supraglottic airways and CPR.
- Maintained a clean and organized emergency room environment to ensure optimal patient safety and comfort.
- Supported successful code responses by quickly delivering necessary medications and supplies as needed during critical situations.
- Prepared patients for surgery or further diagnostic testing by inserting IV lines and foley catheters as required.
- Enhanced ER efficiency through proficient use of medical equipment like EKG machines, defibrillators, and vital sign monitors.
- Provided compassionate care to patients during their emergency room visit, addressing concerns and offering emotional support when needed.
- Reduced wait times by effectively triaging patients to prioritize treatment based on the severity of their conditions.
- Assisted physicians with patient assessments, contributing to accurate diagnoses and appropriate treatment plans.
Professional Snowboarder
Mount Snow Ski Resort
01.2010 - 04.2023
- Improved snowboarding techniques by developing and implementing customized training programs.
- Enhanced athlete performance through rigorous strength, conditioning, and flexibility exercises.
- Achieved consistent competition success by refining competitive strategies tailored to specific events and opponents.
- Developed a strong team culture with emphasis on sportsmanship, work ethic, and positive attitude.
- Managed travel logistics for competition schedules ensuring timely attendance at all events.
- Collaborated with coaching staff to analyze athlete performances, making adjustments to training plans as needed for optimal results.
Advanced Emergency Medical Technician
Rescue Inc
01.2016 - 02.2019
- Improved patient outcomes by providing timely and accurate assessments in emergency situations.
- Enhanced team efficiency through clear communication and collaboration with fellow EMTs and medical professionals.
- Delivered life-saving interventions for critically ill patients with advanced airway management techniques.
- Expedited patient transport, ensuring safe and efficient transfer to the appropriate medical facility.
- Maintained up-to-date knowledge of emergency medical procedures, staying current on industry best practices.
- Ensured consistent inventory levels of medical equipment, managing supplies for optimal EMS response times.
- Provided compassionate care to patients, addressing concerns and ensuring their comfort during transport.
- Collaborated with dispatchers to improve response times, optimizing routes for quicker access to patients in need.
- Worked collaboratively with outside agencies such as police and fire to ensure quality patient care and safety.
Terrian Park Builder
Mount Snow Ski Resort
11.2008 - 04.2016
- Enhanced project efficiency by implementing streamlined construction processes and effective communication strategies.
- Collaborated with teammates and machine operators to develop innovative solutions for complex building challenges.
- Increased team productivity by providing ongoing training and support, fostering a positive work environment that encouraged growth.
- Improved workplace safety by conducting regular site inspections and enforcing strict adherence to safety protocols.
- Worked with Ski patrol to ensure the safety of patrons visiting the mountain while skiing and snowboarding in the terrain parks.
- Maintained a Wilderness First Responder certification to ensure anyone who was injured while utilizing the terrain park was cared for and received quality patient care prior to being transferred to definitive care.
- Delivered high-quality projects on time and within budget, consistently meeting expectations and fostering long-term relationships.
White Water Raft Guide and Company Manager
Moxie Outdoor Adventures Rafting In Maine And Massachusetts
05.2005 - 10.2015
- Enhanced client satisfaction by providing excellent guidance and safety instructions during rafting trips.
- Increased repeat customers through exceptional customer service, clear communication, and expert navigation skills.
- Conducted thorough equipment inspections for optimal safety and performance on every trip.
- Led groups of varying sizes and skill levels down challenging river routes, adapting guiding techniques to suit each group''s abilities.
- Maintained strong relationships with local authorities to ensure compliance with environmental regulations and permitting requirements.
- Assisted in training new guides, sharing expertise in river navigation and safety protocols.
- Collaborated with management to develop new rafting excursion offerings tailored to specific client interests.
- Upheld high standards of professionalism while fostering a fun, engaging environment for guests on rafting adventures.
- Scheduled guides, busses, food delivery to ensure guests could be safely guided down the river, had proper transportation, and had a meal after the trips
- Maintained a Wilderness First Responder certification to ensure that as a Trip Leader the guests could enjoy a safe, fun experience as the trips were in the wilderness and about three hours from definitive medical care.
Snowboard Instructor
Berkshire East Mountain Resort
12.2004 - 04.2008
- Enhanced student performance by developing and implementing engaging snowboarding lessons tailored to individual skill levels.
- Boosted customer satisfaction by providing personalized guidance and support throughout the snowboarding sessions.
- Improved safety awareness among students through comprehensive instruction on equipment maintenance, slope etiquette, and injury prevention techniques.
- Collaborated with fellow instructors to design innovative lesson plans, maximizing learning opportunities for diverse groups of students.
- Streamlined administrative tasks by maintaining accurate records of student progress, attendance, and payments.
- Contributed to increased enrollment rates by conducting promotional events and demonstrations showcasing the benefits of snowboard instruction.
- Developed strong relationships with clients, resulting in repeat business and positive word-of-mouth referrals.
- Mentored novice instructors in effective teaching methods, contributing to a higher overall quality of instruction within the team.
Education
Associate of Science - Nursing
Greenfield Community College
Greenfield, MA05.2024
High School Diploma -
Frontier Regional
South Deerfield, MA05.2006
Skills
- Patient Registration
- Patient Transport
- CPR
- Intravenous Therapy
- Phlebotomy
- Diabetic Care
- Patient Health Education
- Mental Health Care
- Measuring and Monitoring Vitals
- Catheter insertion and care
- Wound care
- Orthopedic care
- Preparing sterile fields,
Timeline
Emergency Room Technician
Brattleboro Memorial Hospital
02.2019 - Current
Advanced Emergency Medical Technician
Rescue Inc
01.2016 - 02.2019
Professional Snowboarder
Mount Snow Ski Resort
01.2010 - 04.2023
Terrian Park Builder
Mount Snow Ski Resort
11.2008 - 04.2016
White Water Raft Guide and Company Manager
Moxie Outdoor Adventures Rafting In Maine And Massachusetts
05.2005 - 10.2015
Snowboard Instructor
Berkshire East Mountain Resort
12.2004 - 04.2008
Associate of Science - Nursing
Greenfield Community College
High School Diploma -
Frontier Regional
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