Emma Graves
Fredericksburg
Summary
Motivated graduate from Shenandoah University with a Bachelor's degree in Business Administration. Strong background in customer service and diverse experience in various roles. Known for quick learning abilities and positive attitude. Eager to contribute to a collaborative team environment.
Overview
3
3
years of professional experience
Work History
Front Desk Receptionist
Fredericksburg Animal Hospital
06.2024 - Current
- - Answer phone calls to schedule appointments and provide client support
- - Relay urgent calls and messages to veterinary staff
- - Maintain precise and confidential medical records
- - Process payments, create invoices, and manage daily transactions
- - Handle prescription requests in accordance with protocols
Host
Cork Street Tavern
03.2024 - 05.2024
- - Welcomed and seated guests in a fast-paced setting
- - Maintained cleanliness and upheld health standards
- - Informed guests about daily specials and menu items
Work Study Assistant
Shenandoah University
09.2023 - 05.2024
- - Greeted guests and handled check-ins for events and facilities
- - Maintained records of equipment checkouts
- - Ensured a clean, organized, and safe environment
Summer Camp Counselor
Hazelwild Country Day School
06.2022 - 07.2023
- - Led groups of 10-20 campers in educational and recreational activities
- - Promoted inclusivity and positive engagement among campers
- - Kept daily attendance and safety records
Education
Bachelor of Business Administration - Minor in Psychology
Shenandoah University
Winchester, VA05.2024
Skills
- - Customer Service
- - Microsoft Word & Excel
- - Time Management & Organization
- - Teamwork & Reliability
- - Positive, Professional Attitude
Timeline
Front Desk Receptionist
Fredericksburg Animal Hospital
06.2024 - Current
Host
Cork Street Tavern
03.2024 - 05.2024
Work Study Assistant
Shenandoah University
09.2023 - 05.2024
Summer Camp Counselor
Hazelwild Country Day School
06.2022 - 07.2023
Bachelor of Business Administration - Minor in Psychology
Shenandoah University
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