Emma Greene
Blackville
Summary
Dynamic and results-driven professional with extensive experience in team leadership and a strong background in cleaning and sanitizing. Proven ability to enhance productivity through efficient processes and exceptional customer service. Skilled in time management and conflict resolution, ensuring a safe and organized environment while fostering team collaboration.
Overview
4
4
years of professional experience
2023
2023
years of post-secondary education
Work History
Cleaner
3D Services
Knoxville
01.2025 - 01.2026
- Maintained cleanliness and organization of designated areas to ensure a safe environment.
- Conducted routine inspections to identify maintenance needs in facilities.
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Removed trash, debris and other waste materials from premises.
- Used time management and efficient cleaning methods to meet deadlines.
- Cleaned and polished glass doors, mirrors and other surfaces to maintain professional appearance.
- Handled equipment, chemicals, and materials properly and with caution.
- Cleaned and maintained lobbies, offices and other common areas in commercial buildings.
- Organized and used industrial cleaning products following strict safety procedures.
Team Leader
Papa Johns
Knoxville
02.2024 - 01.2025
- Collaborated with management to identify areas for process improvement and operational efficiency.
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
Team Leader
Chick-fil-A
Knoxville
01.2022 - 01.2024
- Implemented efficient workflow processes, enhancing team productivity.
- Supervised daily operations to ensure efficient workflow and high standards.
- Coordinated inventory management and stock replenishment for timely service delivery.
- Managed scheduling to optimize team coverage during peak hours and events.
- Resolved customer complaints quickly to maintain satisfaction and loyalty.
- Implemented quality control measures to uphold product standards and safety regulations.
- Maintained a positive work environment that promoted collaboration between team members.
Education
Monarch Homeschool Academy
Moncks Corner, SCSkills
- Cleaning and sanitizing
- Time management
- Problem-solving
- Attention to detail
- Conflict resolution
- Multitasking
- Productivity and time management
- Customer service
- Team collaboration
- Efficient cleaning techniques
- Multitasking and organization
- Commercial and residential cleaning
Timeline
Cleaner
3D Services
01.2025 - 01.2026
Team Leader
Papa Johns
02.2024 - 01.2025
Team Leader
Chick-fil-A
01.2022 - 01.2024
Monarch Homeschool Academy