Emma Gronholm
Portland,OR
Summary
Experienced Kitchen Shift Leader with 9 years of customer service expertise. Demonstrates strong leadership and organizational skills in store operations, prioritizing quality and exceptional customer service. Enthusiastic individual trusted for reliability and integrity, adept at working with diverse personalities.
Overview
7
7
years of professional experience
Work History
Kitchen Shift Leader
Lucky Labrador Brew Pub
Portland , OR
10.2017 - Current
- Maintained a clean and organized work area by sweeping, mopping, and sanitizing surfaces.
- Assisted in training new staff on proper kitchen procedures and safety protocols.
- Resolved customer complaints regarding food quality or service in a professional manner.
- Performed opening and closing duties, reconciling registers after each cashier's shift.
Budtender
Groundworks Industries
Portland , OR
04.2021 - 10.2022
- Maintained knowledge of cannabis strains, edibles, concentrates, and paraphernalia.
- Advised customers on various products such as effects, flavors, and potency levels.
- Monitored inventory levels and restocked when stock was low or depleted.
- Participated in team meetings to discuss sales goals and strategies.
Education
Woodrow Wilson High School
Portland, OR01-2017
Skills
- Organization
- Staff coordination
- Food safety understanding
- Staff Training
- Food Preparation
- Communication with staff, as well as customer service
- Valid OLCC (liquor and cannabis)
- Valid food handlers card
Timeline
Budtender
Groundworks Industries
04.2021 - 10.2022
Kitchen Shift Leader
Lucky Labrador Brew Pub
10.2017 - Current
Woodrow Wilson High School
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