Emma Grunkemeyer
Piqua
Summary
Motivated and detail-oriented professional transitioning into a Nail Technician role. Bringing valuable experience in customer service, safety management, and interpersonal communication from roles as a Correctional Officer, Retail Associate, and Restaurant Staff. Committed to delivering exceptional service, with a keen eye for aesthetics and attention to detail.
Overview
6
6
years of professional experience
Work History
Retail Associate
Kroger
04.2020 - Current
- Assisted customers in selecting products and ensured a positive shopping experience
- Managed transactions and provided information about sales and promotions
- Maintained store organization, ensuring all products were neatly displayed
Correctional Officer
JDC
12.2022 - 04.2023
- Supervised and maintained safety for incarcerated individuals, ensuring a secure and orderly environment
- Developed strong conflict resolution and communication skills, effectively de-escalating high-stress situations
- Managed administrative tasks, ensuring accurate records and compliance with safety regulations
- Collaborated with team members to provide optimal service and maintain facility standards
Restaurant Staff
Cracker Barrel
09.2018 - 05.2019
- Delivered excellent customer service in a fast-paced, team-oriented environment
- Ensured cleanliness and sanitation standards were met, enhancing the dining experience for customers
- Managed multiple tasks, such as taking orders, serving food, and handling cash
Education
High School Diploma - undefined
UVCC
01.2020
Skills
- Customer Service Excellence
- Communication & Conflict Resolution
- Attention to Detail
- Time Management
- Ability to Work Under Pressure
- Knowledge of Safety Protocols
- Nail Care & Nail Art
- Cleanliness & Sanitization Practices
Timeline
Correctional Officer
JDC
12.2022 - 04.2023
Retail Associate
Kroger
04.2020 - Current
Restaurant Staff
Cracker Barrel
09.2018 - 05.2019
High School Diploma - undefined
UVCC
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