Emma Gunter
Pauline,South Carolina
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. A hardworking and passionate job seeker with solid organizational skills is eager to help the team achieve company goals while utilizing interpersonal skills, excellent time management, and problem-solving skills.
Overview
3
3
years of professional experience
3
3
years of post-secondary education
Work History
Vice President of Sisters in Solidarity
University Of South Carolina Upstate
2023.08 - Current
- Vice president of the Sisters in Solidarity organization at the University of South Carolina Upstate
- Demonstrated proficient leadership skills to motivate members and build essential bonds.
- Hosted, planned, and organized organization gatherings and meetings.
- clarified the roles, responsibilities, and expectations of members.
- Collaborated with senior positions to develop strategic initiatives and long-term goals.
- Collaborated with other organizations and groups to host fundraisers and general gatherings.
Take-Out Specialist
Darden Restaurants, Olive Garden
Spartanburg , SC
2020.10 - Current
- Answered to-go order phone calls, conveyed menu options over the telephone, and accurately estimated the time of delivery.
- Operated cash register to accept cash, debit, and credit card payments from customers.
- Maintained a clean, sanitary work station by removing trash, sweeping floors, and wiping down countertops.
- Prepare the restaurant delivery station by assembling and arranging plastic takeout bags, boxes, condiments, and utensils.
- Utilized software to record orders and special requests, relaying orders to kitchen staff.
- Followed safety and sanitation policies while handling food and beverages to uphold proper health standards.
- Cleaned and organized the kitchen, dining, and service areas.
- I greeted customers and answered inquiries regarding menu items and specials.
- Kept the register accurate through correct billing, payment processing, and cash management practices.
- utilized the POS system to receive and process food and beverage orders.
- Cross-trained in other kitchen positions to support staff and meet customer needs and demands.
- Greeted and acknowledged guests and delivery drivers to foster highest level of service.
- Arranged items in containers and bags, taking care to segregate items by temperature and optimize loading order to maximize stability of to-go containers and protect food during transportation.
Hostess
Darden Restaurants, Olive Garden
Spartanburg , SC
2020.10 - 2021.04
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Completed daily side work and opening and closing duties without fail.
Education
Bachelor of Science - Biology
University of South Carolina Upstate
Spartanburg, SC 2022.08 - 2025.05
Bachelor of Science - Biology
North Greenville University
Tigerville, SC 2021.08 - 2022.05
High School Diploma -
Dorman High School
Roebuck, SC 2017.08 - 2021.05
Skills
- Quick learner
- Team collaboration
- Conflict resolution
- Self-motivation
- Stress management
- Phone etiquette
- Reliability
- Strong multitasking
- Critical thinking
- Task prioritization
- Computer proficiency
- Time management
- Goal-oriented
- Positive attitude
- Sanitation standards
- Decision-making
- Complaint resolution
- Attention to detail
- Detail-oriented
- Excellent communication
- Professionalism
Timeline
Vice President of Sisters in Solidarity
University Of South Carolina Upstate
2023.08 - Current
Bachelor of Science - Biology
University of South Carolina Upstate
2022.08 - 2025.05
Bachelor of Science - Biology
North Greenville University
2021.08 - 2022.05
Take-Out Specialist
Darden Restaurants, Olive Garden
2020.10 - Current
Hostess
Darden Restaurants, Olive Garden
2020.10 - 2021.04
High School Diploma -
Dorman High School
2017.08 - 2021.05
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