
Developed strong communication and relationship-building skills in client-focused environment. Successfully handled customer inquiries, resolved conflicts, and maintained high levels of client satisfaction. Looking to transition these skills into new field, contributing to team and organizational success.
Supported treasury management operations by providing assistance with daily online banking tasks, such as processing wire and ACH payments.
Conducted outreach to clients to evaluate their treasury management needs and align services with their operational goals.
Executed documentation completion and delivery to facilitate implementation of changes to client profiles.
Managed customers treasury management portfolios while working closely with their loan and account officers to best service the client