Emma Hahn
Indianapolis,IN
Summary
Reliable server/to-go specialist with a solid background in the food and beverage industry. In addition to being a trustworthy worker who can maintain accurate order fulfillment, handle special requests efficiently, and provide high-quality customer service. Strong communication skills, effective time management abilities, and an aptitude for multitasking, as showcased in previous roles. Demonstrated impact on enhancing customer satisfaction through prompt and precise order handling.
Overview
3
3
years of professional experience
Work History
Server/To-Go Specialist
O'Charley's Restaurant & Bar
Indianapolis, Indiana
06.2022 - Current
- Kept track of inventory levels and restocked shelves with supplies such as condiments, napkins and utensils.
- Maintained cleanliness of the restaurant by wiping tables, sweeping floors, cleaning windows, counters and other surfaces as needed.
- Prepared special orders according to customer requests while maintaining high standards of quality assurance.
- Performed opening duties including setting up workstations with required supplies and equipment.
- Communicated effectively with co-workers regarding new specials or changes in menu items.
- Processed payments for take-out orders using POS system or credit card machine accurately and efficiently.
Cashier
Ball State University Dining
Muncie, Indiana
11.2024 - 04.2025
- Balanced daily transactions on a computerized point-of-sale system.
- Performed other duties as assigned by management.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
Franklin Central Highschool
Indianapolis, IN06-2024
Bachelor of Science - Actuarial Science
Ball State University
Muncie, INSkills
- Customer service
- Effective communication
- Detail-oriented
- Quick learner
- Phone etiquette
- Flexibility
- Quick Service
- Safe food handling
- Time management
- Cash handling
Affiliations
- Ball State Women's Soccer Club
- Ball State's Honors Association for Community Engagement (HACE)
Fun facts
- I have two dogs
- I did band for 6 years
References
References available upon request.
Timeline
Cashier
Ball State University Dining
11.2024 - 04.2025
Server/To-Go Specialist
O'Charley's Restaurant & Bar
06.2022 - Current
High School Diploma -
Franklin Central Highschool
Bachelor of Science - Actuarial Science
Ball State University
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