Emma Hall
Warsaw,Illinois
Summary
Dedicated professional looking to secure a challenging position in a reputable organization to expand my learning, knowledge and skills in order to make a signicant contribution to the success of the company.
Overview
6
6
years of professional experience
Work History
Veterinary Technician
Hancock Veterinary Clinic
Hamilton, ILLINOIS
08.2022 - Current
- Assisted veterinarian with diagnostic, medical, and surgical procedures
- Monitored and maintained medical supply inventory
- Scheduled veterinary appointments and surgeries to maintain efficient workflow
- Developed strong relationships with clients by providing excellent customer service and communicating effectively about the health of their pets
- Maintained accurate patient records using veterinary software programs
- Provided post-operative care for animals recovering from surgery
Veterinary Technician
Krichel Animal Hospital
Keokuk, IOWA
09.2021 - 08.2022
- Organized inventory of supplies used in daily operations within the clinic
- Supported pre-operative and post-operative care of animals
- Prepared medical instruments and equipment for surgical operations
- Maintained accurate patient records using veterinary software programs
- Developed strong relationships with clients by providing excellent customer service and communicating effectively about the health of their pets
Night Manager
Dairy Queen
Hamilton, ILLINOIS
06.2018 - 06.2021
- Ensured compliance with all health, safety and sanitation regulations within the facility
- Performed cash reconciliation duties at the end of each shift, including preparing bank deposits and balancing registers
- Trained new hires on operational procedures, policies and best practices for working the night shift
- Helped customers with questions, problems and complaints in person and via telephone
- Conducted regular inventory checks to ensure adequate stock levels throughout the night
- Delegated tasks to team members to optimize productivity
- Demonstrated expertise in overseeing night operations, personnel and guest services
Education
High School -
Hamilton High School
Hamilton, Illinois05.2020
Southeastern Community College
Keokuk, IowaSkills
- Communication
- Organization
- Problem Solving
- Flexibility
- Team Work
- Customer Service
Volunteer Experience
- Library Assistant, Hamilton Public Library, Hamilton, Illinois
- Shelter Assistant, PAWS Animal Shelter, Fort Madison, Iowa
Timeline
Veterinary Technician
Hancock Veterinary Clinic
08.2022 - Current
Veterinary Technician
Krichel Animal Hospital
09.2021 - 08.2022
Night Manager
Dairy Queen
06.2018 - 06.2021
High School -
Hamilton High School
Southeastern Community College