Emma Hammouche
Miami,FL
Summary
Hardworking, results-oriented professional with a strong foundation in biology, quality assurance, and regulatory compliance. Extensive experience in pharmacy, medical assistance, and quality assurance, ensuring strict adherence to regulatory standards. Seeking to apply my knowledge and skills in Regulatory Affairs to contribute to pharmaceutical and healthcare industry compliance.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Medical Office Assistant
Urology Clinic
Miami, Florida
02.2023 - 07.2024
- Managed and maintained accurate medical records through filing, charting, transcription, and data entry into the electronic health record system.
- Prepared laboratory specimens for analysis and organized lab results for review by the physician.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Filed insurance claims forms in accordance with applicable regulations.
Office Manager
Carbonell LLC ( Export/Import)
Miami, FL
09.2020 - 01.2023
- Assisted with the preparation of budgets, forecasts and financial statements.
- Developed and implemented office policies and procedures.
- Coordinated international shipments and managed logistics.
- Prepared and maintained import/export documentation in compliance with regulations.
Event Coordinator
St Anthony Hotel
San Antonio, Texas
11.2017 - 03.2020
- Organized and managed events, including weddings and corporate functions.
- Coordinated with clients, vendors, and internal teams to ensure seamless execution.
- Handled all aspects of event logistics, from scheduling to setup and breakdown..
Quality Assurance Specialist
Soummam Dairy Manufacturer
Akbou, Algeirs
01.2013 - 02.2015
- Ensured all products met national and international regulatory standards for safety and quality in the dairy industry.
- Conducted regular audits and inspections to ensure compliance with local food safety regulations .
- Reviewed and maintained detailed documentation of testing results, batch records, and compliance reports for regulatory review.
- Liaised with government agencies and regulatory bodies to address any compliance issues and maintain certification requirements.
Medical Office Assistant
Traumatology, Sport and Orthopedic Surgery Clinic
Akbou, Algiers
01.2012 - 01.2013
- Greeted and assisted patients with check-ins and insurance forms.
- Scheduled appointments and coordinated with medical staff.
- Managed patient records and ensured confidentiality of information.
- Answered phones and directed inquiries to the appropriate departments.
Pharmacy Technician
Akbou Pharmacy
Akbou, Algiers
03.2011 - 12.2011
- Performed data entry for patient profiles, billing information and prescription orders into the software system.
- Maintained daily inventory of pharmaceuticals and ensured proper storage conditions.
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Maintained and updated patient records, including medication histories and insurance information, in compliance with healthcare regulations.
Education
Bachelor of Science - Biologie
UMMTO
Algiers06-2013
Skills
- Knowledge of regulatory compliance and pharmaceutical standards, including FDA and international regulations
- Experience in quality assurance, ensuring product safety and maintaining regulatory documentation
- Pharmacy technician experience: prescription processing, medication dispensing, inventory management, and labeling
- Proficient in laboratory techniques: sample preparation, testing, and data entry for biological and chemical labs
- Strong data management skills, with accuracy in records and regulatory compliance
- Excellent communication and teamwork abilities, developed in medical and office settings
- Organizational skills: managing multiple tasks, scheduling, and documentation
- Proficient in Microsoft Office, data entry, and quality control software
Certification
• FDA Regulatory Affairs Essentials.
• Good Clinical Practice (GCP) Training – NIDA CTN.
• Good Clinical Practice (GCP) Certification – Coursera.
• FDA Continuing Education Certificates.
• Project Management Certificate – Coursera.
• Human Research Protection Training Course
• Regulatory Affairs and Compliance Classes – Duke University & Northwestern University.
• Basic Life Support (BLS) / CPR Certification.
• Clinical Research Certificate.
Languages
English
Full Professional
French
Native/ Bilingual
Kabyle
Native/ Bilingual
Arabic
Full Professional
Timeline
Medical Office Assistant
Urology Clinic
02.2023 - 07.2024
Office Manager
Carbonell LLC ( Export/Import)
09.2020 - 01.2023
Event Coordinator
St Anthony Hotel
11.2017 - 03.2020
Quality Assurance Specialist
Soummam Dairy Manufacturer
01.2013 - 02.2015
Medical Office Assistant
Traumatology, Sport and Orthopedic Surgery Clinic
01.2012 - 01.2013
Pharmacy Technician
Akbou Pharmacy
03.2011 - 12.2011
Bachelor of Science - Biologie
UMMTO
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