Emma Harman Alred
EAK Good Neighbor
Valley View,TX
1
Language
1
Certification
7
years of professional experience
Compassionate healthcare professional with a versatile background in patient care and support. Recognized for strong communication skills and commitment to improving patient outcomes through effective training and adherence to best practices.
Work History
Attendant Care Coordinator
5 Years 5 Months- Developed and maintained efficient scheduling systems to optimize nurse assignments.
- Trained new staff on scheduling protocols and system navigation.
- Implemented process improvements that reduced scheduling conflicts by 20%.
- Analyzed staffing patterns to predict future workforce requirements effectively.
- Collaborated with clinical teams to address scheduling issues promptly.
- Reduced scheduling conflicts by proactively identifying potential issues and working with nursing staff to find solutions.
- Maintained compliance with federal, state, and local payroll regulations to mitigate risks.
Staffing Manager
9 Months- Managed recruitment processes to identify qualified candidates for caregiving positions.
- Coordinated onboarding and training programs for newly hired staff to ensure compliance with company standards.
- Assisted in developing staffing schedules to optimize caregiver availability and service delivery.
- Utilized applicant tracking systems to streamline candidate management and enhance recruitment efficiency.
- Collaborated with HR teams to ensure compliance with employment laws, regulations, and company policies throughout the recruitment process.
- Processed billing transactions efficiently, ensuring timely payment processing and compliance with company policies.
- Provided support in conducting reference checks and background verifications on prospective employees.
- Managed onboarding processes, ensuring smooth transitions for new hires into the organization.
- Reached hiring goals consistently through effective collaboration with hiring managers and clear communication of requirements.
- Reviewed resumes and employment applications and interviewed applicants to evaluate work history and other qualifications.
- Assisted veterans in navigating benefits and resources available for support.
- Coordinated with various agencies to facilitate access to healthcare services.
- Enhanced client satisfaction through proactive problem-solving and consistent follow-up calls .
- Responded to employee inquiries regarding policies and benefits, providing timely information and support.
- Devised hiring and recruitment policies for the company.
- Follow up calls for clients, potential clients and staff.
- Coordinated in-home assessments and over the phone assessments with pricing , details, service options, and more.
- Streamlined scheduling systems to improve operational efficiency and ensure adequate caregiver coverage for clients.
- Trained and mentored junior staff, fostering a culture of continuous improvement and professional development within the team.
- Developed staffing strategies to optimize caregiver placements based on client needs and organizational goals.
- Conducted performance evaluations, providing constructive feedback to enhance caregiver effectiveness and service quality.
- Collaborated with management to identify workforce trends, driving strategic decisions in staffing allocations and resource management.
- Provided exceptional customer service to both clients and candidates throughout the entire placement process by maintaining timely communication channels at all stages of engagement.
CNA
1 Year 3 Months- Assisted patients with daily living activities, promoting comfort and dignity.
- Monitored vital signs and reported changes to nursing staff promptly.
- Provided emotional support, ensuring patient well-being and engagement.
- Maintained cleanliness and safety of patient environments, adhering to hygiene standards.
- Documented patient care accurately in electronic health records for continuity of care.
- Communicated effectively with families regarding patient status and care plans.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
- Ensured prompt response to call lights, addressing patient needs in a timely manner.
- Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
- Advanced skilled in hoyer lift mechanics
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Supported needs of 45+ residents under long-term care.
Private Duty CNA
3 Years 11 Months- Maintained accurate documentation of patient health status and progress for effective communication with healthcare professionals.
- Developed and implemented individualized care plans in collaboration with patients and families to meet specific needs.
- Trained and mentored new CNAs, enhancing team efficiency and ensuring adherence to best practices in patient care.
- Managed medication administration and monitored side effects to ensure patient safety and compliance with care protocols.
- Conducted wound assessments and documented treatment plans for optimal patient care.
- Improved patient outcomes by refining dressing application techniques and methodologies.
- Provided compassionate personal care to clients, ensuring comfort and dignity in daily activities.
- Supported needs of 4+ clients under my care.
Travel CNA
1 Year 5 Months- Provided direct patient care, assisting with daily living activities and ensuring comfort and safety.
- Collaborated with healthcare teams to develop individualized care plans for diverse patient needs.
- Monitored vital signs and reported changes in patient conditions to nursing staff promptly.
- Educated patients and families on health management, promoting adherence to treatment plans.
- Implemented infection control measures, maintaining high standards of hygiene in patient environments.
- Responded quickly and calmly in emergency situations.
- Provided high-quality nursing care to diverse patient populations, adapting to the unique needs of each assignment.
- Exceeded performance expectations by consistently receiving praise from supervisors for adaptability and dedication to exceptional patient care during travel assignments.
- Displayed cultural sensitivity while working with diverse populations across various geographic locations throughout Texas.
- Collaborated with healthcare teams to ensure seamless continuity of care during patient transfers between facilities.
- Supported needs of 100+ residents under long-term care.
Education
Certified Nurses Aide - Nursing Aide
- 3.8 GPA
Skills
Team player attitude
Cleanliness and hygiene
HR policies and procedures
New employee orientation
Retention strategies
Payroll administration
Background checks
Compensation and benefits
Employment law compliance
HR software proficiency
Customer service
Time management
Decision-making
Verbal and written communication
Complex Problem-solving
Staff training and development
Payroll processing
Accounts receivable management
Onboarding processes
Training and development
Policy and procedure implementation
Human resources management
Quality standards
Computer skills ( Google
Microsoft
Excel
Etc)
Accomplishments
- Used Microsoft Excel to develop spreadsheets for the company
- Successfully ran a office by myself with minimal help.
- Supervised team of 42 staff members AND 50+ Clients and family members
- Resolved conflicts within work space and client relations that were needed.
Certification
- CNA - Certified Nurse Assistant
Languages
Spanish
Limited Working
Timeline
Staffing Manager
Cornerstone Caregiving
08.2025 - 05.2026Read More
CNA
Cornerstone Caregiving
05.2024 - 08.2025Read More
Attendant Care Coordinator
EAK Good Neighbor
03.2021 - CurrentRead More
Private Duty CNA
Self-employeed
06.2020 - 05.2024Read More
Travel CNA
Patriot Travel LLC
08.2019 - 01.2021Read More
Integrity Health And Education
Certified Nurses Aide from Nursing Aide
Read More