Emma Hayrapetyan
Sylmar,CA
Summary
Friendly, dependable, and customer-focused professional with experience creating positive client experiences in fast-paced environments. Known for strong communication skills, a welcoming personality, and the ability to build genuine relationships with customers. Highly organized, adaptable, and motivated to contribute to a team that values exceptional service, professionalism, and a positive fitness community.
Overview
5
5
years of professional experience
Work History
Assistant Operator
GrandCare Health Services
Glendale, CA
01.2025 - 04.2025
- Checked patient insurance eligibility for medical services
- Requested and tracked authorization approvals from insurance providers
- Assisted in coordinating care and communicating with patients and providers
ABA Therapist
Era Behavioral Solutions
Tujunga, CA
01.2023 - 01.2024
- Provided one-on-one Applied Behavior Analysis (ABA) therapy to children with developmental challenges.
- Supported clients in building communication, social, and academic skills.
- Collaborated with families and supervisors to create personalized care plans.
Customer Service Representative
Cakery By Knarik
Studio City, CA
01.2020 - 01.2024
- Assisted customers with inquiries, orders, and special requests, ensuring excellent service.
- Managed daily transactions and ensured accurate cash handling.
- Contributed to building strong relationships with clients, resulting in repeat business.
- Maintained a clean, organized, and welcoming storefront.
Education
High School Diploma - undefined
01.2023
Skills
- Customer Service
- Communication
- Team Collaboration
- Organization
- Multitasking
- Cash Handling
- Point-of-Sale (POS) Systems
- Sales & Membership Support
Timeline
Assistant Operator
GrandCare Health Services
01.2025 - 04.2025
ABA Therapist
Era Behavioral Solutions
01.2023 - 01.2024
Customer Service Representative
Cakery By Knarik
01.2020 - 01.2024