Emma Helmeid
Reedsburg,WI
Summary
Experienced with providing excellent customer service and managing inventory for smooth operation. Utilizes strong communication skills to interact effectively with customers and colleagues. Track record of maintaining cleanliness and organization in dynamic work setting.
Overview
6
6
years of professional experience
Work History
Beverage Cart Attendant
Wildernessresort
Lake Delton, WI
06.2023 - Current
- Delivered exceptional customer service by engaging guests and addressing beverage requests promptly.
- Managed inventory of beverages, ensuring stock levels met demand during peak hours.
- Operated cash register efficiently, processing transactions accurately while maintaining a balanced drawer.
- Maintained cleanliness and organization of beverage cart to enhance guest experience and safety standards.
Restaurant Hostess/Waiter's Assistant
Kaminski's Chop House
Wisconsin Dells, WI
06.2021 - Current
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Trained new servers on restaurant policies and procedures.
- Bussed tables during busy periods to assist staff and quickly turn over tables.
- Upsold appetizers, drinks and desserts to increase restaurant profits.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
Ice Cream Scooper
Double Dip
Reedsburg, WI
06.2020 - 09.2020
- Explained ice cream flavors, toppings, sundaes, and other frozen concoctions to customers.
- Monitored amounts of each ice cream flavor and replaced when depleted.
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Scooped ice cream into cones and dishes while remaining mindful of portion sizes.
- Processed sales transactions for cash, debit, and credit purchases.
Education
Bachelor of Science - Pre-dentistry
Edgewood University
Madison, WI05.2026
Skills
- Cleanliness and sanitation
- Attention to detail
- Reliability
- Safety awareness
Timeline
Beverage Cart Attendant
Wildernessresort
06.2023 - Current
Restaurant Hostess/Waiter's Assistant
Kaminski's Chop House
06.2021 - Current
Ice Cream Scooper
Double Dip
06.2020 - 09.2020
Bachelor of Science - Pre-dentistry
Edgewood University