Emma Hernandez

• Achieved staffing objectives through strategic and tactical planning, program management expertise and knowledge of effective recruitment, interviewing and training procedures.
• Visited with regional locations to assess needs and develop methods to improve recruiting strategies.
• Continuously refined recruitment processes and strategies based on feedback from candidates, hiring managers, and internal stakeholders, driving ongoing improvement in overall results.
• Got promoted for showing the best results out of all managers Mexico and I was sent around the Mexican republic to train and give my strategies for staff retention, Work environment, Rotation, Recruitment and interview process.
• I was promoted as recruiting director.
• Developed growth system called "apply and grow" that helped reduce turnover and give workers a promotional increase.
• I had 4 recruit supervisors and 45 supervisors under my charge.
• I had 10 offices under my charge.

• Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
• Achieved sales targets consistently through regular monitoring of team performance and adjusting strategies accordingly.
• Handled escalated customer issues promptly, ensuring timely resolution and high levels of client satisfaction.
• Developed strong relationships with key clients, resulting in repeat business and increased revenue.
• Checked store merchandise regularly for proper display and replenishment.
• Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
• Reduced soon to be outdated products from %33 montly to %14

• Implemented leadership training for Leaders and subordinates with strategies for staff retention and care personnel
• Managed sensitive personnel issues with discretion, fostering a trusting work environment for all employees.
• Created new strategies to handle product helping the company win more income.
• Reduced employee turnover rates through effective retention strategies and proactive career development planning.
• Supported strategic growth plans by proactively anticipating staffing requirements and developing robust talent pipelines.
• Negotiated favorable contracts with external vendors for various HR services such as recruitment, benefits administration, and training programs.
• Recruit personnel for all areas
• Trained 2 interns under my supervision and all the sales leaders under the star interview method.
• Got recognized as the best Analyst of all 32 offices throughout the Mexican Republic.

-My job was to hire 450 employees in 6 months for the opening of the store and I archived it in 5 months.

-My starting date to train the teams was December 7, 2007 but I finished recruiting the teams in November 25, 2007 and started the trainings in November 26, 2007.

- Recruit all areas of the store, Provide training to all store personnel.

- Application of psychometric tests.

- Safety tours

- In charge of reporting all hours of each department to payroll.