Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Emma Hickman

Columbia ,MO

Summary

Motivated team member with experience in retail and food service. Skilled in cash handling, inventory management, and problem-solving. Committed to driving sales and improving customer satisfaction through effective collaboration and operational support.

Overview

1
1
Certification
3
3
years of professional experience

Work History

Retail Sales Associate

University of Missouri System
Columbia, MO
09.2025 - Current
  • Assisted customers with product selections and inquiries, ensuring a positive shopping experience.
  • Managed inventory levels, restocked merchandise, and organized displays to enhance store aesthetics.
  • Processed transactions efficiently using point-of-sale systems, maintaining accuracy in cash handling.
  • Collaborated with team members to meet sales targets and improve customer service standards.

Team Member

Dunkin' Donuts
Liberty, MO
12.2024 - Current
  • Prepared and served beverages and food items efficiently during high-volume hours.
  • Maintained cleanliness and organization of workstations to ensure compliance with health standards.
  • Assisted in training new team members on operational procedures and customer service techniques.
  • Processed customer transactions accurately using point-of-sale systems to enhance customer experience.

Team Member

Treats Unleashed
Liberty, MO
03.2025 - 06.2025
  • Collaborated with team members to optimize workflow and improve service speed during peak times.
  • Monitored inventory levels, assisting in restocking supplies to prevent shortages during busy shifts.
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Assisted customers with product selection and provided detailed information on pet care.

Cashier

HyVee Foods
Liberty, MO
09.2023 - 10.2024
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced at end of shifts.
  • Assisted customers with inquiries, ensuring positive shopping experiences.
  • Collaborated with team to enhance store operations and customer service quality.

Education

High School Diploma -

Liberty North High School
Liberty, MO
05-2025

Bachelor of Arts - Graphic Design

University of Missouri
Columbia, MO
05-2029

Skills

  • Customer service
  • Teamwork
  • Problem-solving
  • Cash handling
  • Store opening and closing
  • Flexible schedule
  • Cash register operation
  • Stocking and receiving

Certification

  • Food Handlers License

Timeline

Retail Sales Associate

University of Missouri System
09.2025 - Current

Team Member

Treats Unleashed
03.2025 - 06.2025

Team Member

Dunkin' Donuts
12.2024 - Current

Cashier

HyVee Foods
09.2023 - 10.2024

Bachelor of Arts - Graphic Design

University of Missouri

High School Diploma -

Liberty North High School